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Windows 7: Help BSOD at bootup from sleep error 0x000000c4,0x000000c5,0x00000019

07 Aug 2012   #1
901273

windows 7 ultimate 32 bit
 
 
Help BSOD at bootup from sleep error 0x000000c4,0x000000c5,0x00000019

Hi senior members, i have tried to locate the problem behind a consistent BSOD during boot process whenever the computer resumes from sleep. The main causes have been attributed to these drivers ntkrnlpa.exe, halmacpi.dll,tcpipreg.sys . I have also updated the drivers after an upgrade ,Kindly have a look at the file attached and help out .this is getting annoying !!

Some help will be deeply appreciated

Hardware
Intel core i3 2350,2.30Ghz
Product is OEM
RAM 4GB
Intel mobile express sata

Please find attached the dump files as directed by the BSOD upload instructions



My System SpecsSystem Spec
.
10 Aug 2012   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello and welcome to Sevenforums.

BSOD Analyse

SFC /scannow

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.

Tip   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.


Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

SFC /SCANNOW Command - System File Checker

Memory

I did not have too much access to your crash dumps as they wouldn't load properly. This usually means that the Blue Screen couldn't gather the information to complete the dump itself. By the looks of your time of crashes, I'd suggest you to run Memtest86+ anyway.

Looking at your bugcheck it's likely that a memory corruption event was triggered. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors.

warning   Warning
Note that the below instructions may break your WARRANTY rules. If you're unsure check manuals, separated warranty papers, stickers on computer for secure permission.

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool

Additional Information

I noticed you have a Blackberry driver installed, just in case, make sure that your Blackberry isn't connected during boots etc. Devices usually steals the boot priority.

Best Regards,
Frederik.
My System SpecsSystem Spec
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 Help BSOD at bootup from sleep error 0x000000c4,0x000000c5,0x00000019




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