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Windows 7: BSOD flash, then sent to boot options menu

07 Aug 2012   #1

Windows 7 Home Premium 64bit
BSOD flash, then sent to boot options menu

I have a relatively new computer, but I recently started having a BSOD problem. When I attempt to start windows normally I can get as far as the home screen, but then the BSOD flashes (too quickly to read) and I'm sent to the boot options menu.

Computers are not exactly a strength of mine, but I can follow instructions and would love to have some help getting my computer back to normal!

My System SpecsSystem Spec

07 Aug 2012   #2

Windows 8.1 Pro x64

Run a SFC /SCANNOW Command - System File Checker as it is blamingg the partition manager.

My System SpecsSystem Spec
07 Aug 2012   #3

Windows 7 Home Premium 64bit

I ran the sfc /scannow and rebooted, but the problem is still persisting...

This is what I got from the scan:


Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log

The system file repair changes will take effect after the next reboot.
My System SpecsSystem Spec

07 Aug 2012   #4

Windows 8.1 Pro x64

Post up the CBS.log file, and the new crash files.

My System SpecsSystem Spec
07 Aug 2012   #5

Windows 7 Home Premium 64bit

Are these the files you're looking for?
My System SpecsSystem Spec
07 Aug 2012   #6

Windows 8.1 Pro x64

Honestly, this is a hard one, but it is possible hardware to so try the following and post back any errors:

BugCheck 0x124

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Coutesy of: writhziden
My System SpecsSystem Spec
08 Aug 2012   #7

Windows 7 Home Premium 64bit

Thanks for the help Justin. I think I'm gonna send this thing into dell as I'm still under warranty and it looks like this problem is outside of my ability to solve in a timely manner.
My System SpecsSystem Spec

 BSOD flash, then sent to boot options menu

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