1. I have tried uninstalling drivers for all greyed out usb devices before. Should I uninstall drivers only for all usb devices in my list? The one you are pointing out is my external 1.5 TB WD usb drive, I think. How do I just uninstall the driver? I looked at the device you are referring to in device manager, and it just gives me an option to uninstall the device?
You basically want to select all those devices that has something to do with the USB & hubs. You cannot really uninstall the driver and expect the device to work properly. Well, you can uninstall the whole device, but that won't bring it up again unless you install it.
There's a good amount of difference between uninstalling the driver and uninstalling the driver for the device. If you only want to uninstall the driver as you should for the USB related ones, go to Device Manager, Right-click the Device, Properties, Driver-tab and Uninstall driver. Reboot Windows and let it detect the device, and reinstall them.
This will secure a clean install.
2. I though I had eliminated all traces of acronis true image home. It was the cause of many bsods a while back. Is what you are showing me from a recent file that I posted? If so, please how can I locate and get rid of that file? I don't have a disk hub for usb. I assume that file is from acronis disk imaging software. The only usb items I use are bluetooth dongle for keyboard and mouse (logitech), wd external 1.5TB HD. Railink usb wireless lan, ipod, ipad cable for syning itunes to my apple devices.
Yes it's quite recent. Let's safely remove the driver.
Safely Remove Drivers:
To remove this safely, please do the following:
- ensure that you have a bootable DVD to use to get into Startup Repair (the Win8 installation DVD will do). If you don't have one, then use this procedure to create a System Repair disk:
System Repair Disc - Create in Windows 8
- set a System Restore point (to use with the System Repair disk if you can't get back into Windows).
- download this free program:
Autoruns for Windows Use it to disable any entries that has anything to do with Acronis, (by removing the checkmark in the far left column)
- check for any services related to this driver and/or program (use services.msc) and disable them
- check in Device Manager (use devmgmt.msc) for any devices related to this driver and/or program. Make sure to enable the viewing of hidden devices. Uninstall any that you find. DO NOT rescan or reboot yet!
- search your system for the the driver driver and rename it to *drivername*.bad. For instance driver.sys was once the real driver, rename it to driver.BAD - you can check for any driver related to Acronis, on a Driver Reference Table such as Carrona.org
www.carrona.org
Then reboot and see if it's removed.
3. I disabled because I am using wireless usb lan. Should I just re-enable wired lan controller and not worry about it?
Just leave it as it is, it's no problem.
4. I disabled because I am using nvidia hd audio now through hdmi. I actually uninstalled realtek probably right after posting to these forums.
Alrighty!
5. I use logitech wireless usb dongle bluetooth keyboard and mouse. Should I just uninstall the ps2 mouse or hood one up and lreboot, letting windows install the driver?
Excellent idea yes. Otherwise find your driver dvd that came with it (if any), or even better - from the web. Just make sure that it's 7-ready.
6. yes, I use ms security essentials and it is up to date. What is the meaning of the two files you are showing me under number 6 in your replu?
I'm not sure. I think we can ignore them for now, but they definitely belong to MSSE. We'll diagnose these once you have the USB drivers sorted.
Thanks for putting it into these sections, much easier to work with.
Best Regards,
Frederik.