Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD watching YouTube video

08 Aug 2012   #11
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Okay,

What I'd like you to try is booting into Safe Mode with Networking, it'll look a little weird, but use that mode, and go to YT, and watch the video that caused your machine to crash.

If you can't remember which one it was just pick a high quality one, and see if you get a BSOD.

If you do not then you should reinstall your video card software/drivers.

Once done, restart in regular mode, try the YT video, and see if that takes care of it.

If you need help with that on the dell site or if you have the OEM disk let me know, and I'll try to walk you through.

I can stick around for a little while, but it is getting late for me.


My System SpecsSystem Spec
.
08 Aug 2012   #12
Scott2145

Windows 7 Home Premium 64bit SP1
 
 

Alright, restarting in Safe Mode with Networking now...
My System SpecsSystem Spec
08 Aug 2012   #13
Scott2145

Windows 7 Home Premium 64bit SP1
 
 

Strange. I went to play the YT video and first noticed that I didn't have sound. My computer's audio was turned off, and when I went to turn it on, it said it was looking for a solution to a problem, and eventually said it was unable to resolve it. I don't know whether that's something that Safe Mode does, but if not, weird.

Second, when I went to play the video, it only went about 3 seconds in then stopped. I wasn't sure whether I was watching it embedded into the website I watched it from or not, but when I tried to watch it from the site where it was embedded it went to 3 seconds, and when I tried to watch it in YT itself, it started playing an added and got 3-4 seconds in before stopped that.

Also, I wanted to add something that I hadn't thought of before, which is that before I got the BSOD previously, the YT video stopped at a point on two different videos. I refreshed the first and it did fine, and it may have been when (or else it was after) I refreshed the second that I got the BSOD. I assumed at the time that it was a matter of having content loaded or YT being glitchy or something, but it was a bit surprising because the bar at the bottom showed the whole video loaded, and it seemed a bit different from when YT videos have stopped part way through to finish loading in the past.
My System SpecsSystem Spec
.

08 Aug 2012   #14
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Scott2145 View Post
I haven't tried to upload to YouTube, but I think it may be the case that my webcam is always running.

I went to the program Dell gives me for the webcam and don't really see a menu where I could change that. Could I do so another way?
Task Manager\Process Tab\ Look for Dell webcam manager exe file, selected it and press end process.

A more permanent solution is to go to Services, and look for Dell webcam, and set it to Manual or Disable.

Quote   Quote: Originally Posted by Scott2145 View Post
Also, do I need to worry that my computer could be unstable when I'm using my webcam actively in the future?
The former above will restart your cam when you restart your machine, the latter (manual) only when you click on the webcam to start it.
Disable means disabled, and you have to go back in to reset it to manual or auto, auto (delayed) to get it to run.
My System SpecsSystem Spec
08 Aug 2012   #15
DanRex

Windows 8 Pro 64-Bit
 
 

I'm not sure; but watch this tutorial: http://www.youtube.com/watch?v=WjA2q9OyRhM
My System SpecsSystem Spec
08 Aug 2012   #16
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Scott2145 View Post
Strange. I went to play the YT video and first noticed that I didn't have sound. My computer's audio was turned off, and when I went to turn it on, it said it was looking for a solution to a problem, and eventually said it was unable to resolve it. I don't know whether that's something that Safe Mode does, but if not, weird.

Second, when I went to play the video, it only went about 3 seconds in then stopped. I wasn't sure whether I was watching it embedded into the website I watched it from or not, but when I tried to watch it from the site where it was embedded it went to 3 seconds, and when I tried to watch it in YT itself, it started playing an added and got 3-4 seconds in before stopped that.

Also, I wanted to add something that I hadn't thought of before, which is that before I got the BSOD previously, the YT video stopped at a point on two different videos. I refreshed the first and it did fine, and it may have been when (or else it was after) I refreshed the second that I got the BSOD. I assumed at the time that it was a matter of having content loaded or YT being glitchy or something, but it was a bit surprising because the bar at the bottom showed the whole video loaded, and it seemed a bit different from when YT videos have stopped part way through to finish loading in the past.
With the minimal set of drivers its possible the sound was considered non-essential. There were no problems listed on your dxdiag sound report.

Have you ever checked your machine against whatever Dell has for a support or update manager to see if you can get any updated drivers?

Did your machine ever come with McAfee?
My System SpecsSystem Spec
08 Aug 2012   #17
Scott2145

Windows 7 Home Premium 64bit SP1
 
 

I haven't checked for updates. From what I see of the Dell site at the moment, it doesn't look like it checks your computer, but I can download all of the drivers to make sure everything is updated.

I'm not certain, but I think my computer did initially come with McAfee. I bought it at Best Buy and was given a free subscription to Kaspersky for a time though, so I took McAfee off and used Kaspersky until it ran out, then got the free version of AVG which I've used since.
My System SpecsSystem Spec
08 Aug 2012   #18
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Its not listed here: https://www.dell.com/support/drivers...iron&rquery=na

So you would have to start here: https://www.dell.com/support/drivers...Home?rquery=na, for the update manager, and drill down. They don't make it easy.


Try running these to remove McAfee:
Here's the direct link: http://service.mcafee.com/FAQDocumen...33&id=TS100507
or the download itself if that link doesn't work: http://download.mcafee.com/products/...tches/MCPR.exe
Reboot immediately after running MCPR. If it will not finish, run it in safe mode.
My System SpecsSystem Spec
08 Aug 2012   #19
Scott2145

Windows 7 Home Premium 64bit SP1
 
 

Alright, I ran the program to remove any vestiges of McAfee. Now I'm downloading all of the Dell updates listed for my system...
My System SpecsSystem Spec
08 Aug 2012   #20
Scott2145

Windows 7 Home Premium 64bit SP1
 
 

When I go to download all of the updates together using the update manager, it downloads the update manager and then tells me to select updates (which I already did). So instead, I'm having to download and install them one at a time. It seems like this could take a bit, so if you need to get to bed, I completely understand.
My System SpecsSystem Spec
Reply

 BSOD watching YouTube video




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while watching youtube video
Was watching a fairly short youtube video, fullscreen 720p, clicked on the timeline on the bottom to rewind a bit, aaaaand bam. Never had a problem with BSOD's since January 2012 when I built it, but I've gotten maybe 3 or so since I upgraded my CPU and graphics card in January 2014. Let me...
BSOD Help and Support
BSOD while watching YouTube video
I was watching a youtube video, then out of nowhere a BSOD happened with: DRIVER_IQRL_LESS_OR_NO_EQUAL Here are the DM log files. Please help me...
BSOD Help and Support
BSOD while watching youtube video
Sort of expected this to happen. Did not reinstall windows on new mobo. Can anyone pinpoint me to the driver? Update! I got another bsod just a little while ago on a fresh install of windows. Can anyone tell me what the bsod is? Is it possibly to much voltage.
BSOD Help and Support
BSOD while watching a youtube video.
Got a BSOD while watching a youtube video, 480p medium sized window. I also had my music player open but wasn't listening to music at the time of the BSOD. Files: Help finding what caused this appreciated! Thanks :)
BSOD Help and Support
BSOD while watching a youtube video
Acer Aspire 4530 Laptop (about 2-3 years already) OS :Microsoft Windows 7 Professional 64-bit Service Pack 1 CPU :AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-82 Memory : DDR2 4096 RAM 333.3 MHz Graphics Card(s) : NVIDIA GeForce 9100M G I just recently did a full reformat of my laptop. I...
BSOD Help and Support
BSOD Whilst Watching Youtube Video, After Watching Tumblr Video.
Would appreciate any help. Thank you! I just want to make sure it's nothing too serious. When I was watching the Tumblr Video, It went all green, and then I got a popup bubble from the task bar saying something crash and restarted successfully, then when i went to YouTube i clicked the video to...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App