BSOD watching YouTube video

Okay,

What I'd like you to try is booting into Safe Mode with Networking, it'll look a little weird, but use that mode, and go to YT, and watch the video that caused your machine to crash.

If you can't remember which one it was just pick a high quality one, and see if you get a BSOD.

If you do not then you should reinstall your video card software/drivers.

Once done, restart in regular mode, try the YT video, and see if that takes care of it.

If you need help with that on the dell site or if you have the OEM disk let me know, and I'll try to walk you through.

I can stick around for a little while, but it is getting late for me.

Scott2145 said:

I haven't tried to upload to YouTube, but I think it may be the case that my webcam is always running.

I went to the program Dell gives me for the webcam and don't really see a menu where I could change that. Could I do so another way?

Task Manager\Process Tab\ Look for Dell webcam manager exe file, selected it and press end process.

A more permanent solution is to go to Services, and look for Dell webcam, and set it to Manual or Disable.

Scott2145 said:

Also, do I need to worry that my computer could be unstable when I'm using my webcam actively in the future?

The former above will restart your cam when you restart your machine, the latter (manual) only when you click on the webcam to start it.
Disable means disabled, and you have to go back in to reset it to manual or auto, auto (delayed) to get it to run.

I'm not sure; but watch this tutorial: http://www.youtube.com/watch?v=WjA2q9OyRhM

Scott2145 said:

Strange. I went to play the YT video and first noticed that I didn't have sound. My computer's audio was turned off, and when I went to turn it on, it said it was looking for a solution to a problem, and eventually said it was unable to resolve it. I don't know whether that's something that Safe Mode does, but if not, weird.

Second, when I went to play the video, it only went about 3 seconds in then stopped. I wasn't sure whether I was watching it embedded into the website I watched it from or not, but when I tried to watch it from the site where it was embedded it went to 3 seconds, and when I tried to watch it in YT itself, it started playing an added and got 3-4 seconds in before stopped that.

Also, I wanted to add something that I hadn't thought of before, which is that before I got the BSOD previously, the YT video stopped at a point on two different videos. I refreshed the first and it did fine, and it may have been when (or else it was after) I refreshed the second that I got the BSOD. I assumed at the time that it was a matter of having content loaded or YT being glitchy or something, but it was a bit surprising because the bar at the bottom showed the whole video loaded, and it seemed a bit different from when YT videos have stopped part way through to finish loading in the past.

With the minimal set of drivers its possible the sound was considered non-essential. There were no problems listed on your dxdiag sound report.

Have you ever checked your machine against whatever Dell has for a support or update manager to see if you can get any updated drivers?

Did your machine ever come with McAfee?

Its not listed here: https://www.dell.com/support/drivers...iron&rquery=na

So you would have to start here: https://www.dell.com/support/drivers...Home?rquery=na, for the update manager, and drill down. They don't make it easy.


Try running these to remove McAfee:
Here's the direct link: http://service.mcafee.com/FAQDocumen...33&id=TS100507
or the download itself if that link doesn't work: http://download.mcafee.com/products/...tches/MCPR.exe
Reboot immediately after running MCPR. If it will not finish, run it in safe mode.