BSOD on shutdown - DRIVER_POWER_STATE_FAILURE 0x9F 0x3


  1. Intrepid1
    Posts : 4
    Windows 7 64-bit
       New #1

    BSOD on shutdown - DRIVER_POWER_STATE_FAILURE 0x9F 0x3


    I would greatly appreciate some help in tracking down this problem. Thank you so much for your valuable time and expertise! THANK YOU.

    Problem: Upon shutdown, Windows 7 will say shutting down for about 8 minutes and then blue screen. Otherwise, the pc runs fine; it just won't shutdown.

    Attached: I have attached the Seven Forums.zip.

    Blue Screen Details:

    On Mon 8/6/2012 8:36:38 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\080612-39624-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA8015739CD0, 0xFFFFF80000B9C3D8, 0xFFFFFA80176D5BD0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    System Info:

    OS Windows 7 Professional 64-bit OEM SP1
    Motherboard Asus P9X79 Deluxe
    CPU Intel Core i7 3820 3.6GHz Quad Core 10MB 130W
    Ram 4 x Kingston DDR3-1333 4GB
    Video Card 2 x Asus GeForce GT 430 1GB Silent
    Sound Card Onboard Sound
    Controllers Intel RS2BL040 RAID Controller (Raid 1)
    Hard Drive 2 x Western Digital Caviar Black 1TB SATA 6Gb/s
    CD / DVD Asus 24x DVD-RW SATA (black)
    Removable Drive ATech PRO-35U USB 2.0 Internal/External Card Reader
    Power Supply Antec CP-850 850W Power Supply
    Last edited by Intrepid1; 10 Aug 2012 at 02:11.
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Welcome
    Your reports seem to indicate a driver problem, which appears to be the one listed. Go to the company website and updated driver.
    Asmthub3.sys file descriptionProductname:ASMedia USB 3.0 Host Drivers Description:ASMedia USB3 Hub Driver Company:ASMedia Technology Inc
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  4. Intrepid1
    Posts : 4
    Windows 7 64-bit
    Thread Starter
       New #3

    Thank You. I will update the drive and report back.
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Wish you luck with your BSOD problem.
      My Computer
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  7. Intrepid1
    Posts : 4
    Windows 7 64-bit
    Thread Starter
       New #5

    Thank You. I've confirmed what you found. The cause was Asmedia 104x USB 3.0 controller.

    I was already using the current driver on the Asus website and Asmedia does not offer driver downloads. However, found a more recent driver that seems to have fixed the issue. You can download it here: http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/ASMedia/ASMedia-104x-USB30-Driver-11480.shtml

    I will report back after a week to confirm that the driver resolved the issue. Thank You for identifying the cause of the BSOD which is the most important part of troubleshooting.
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  8. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #6

    Heres hoping that your BSOD problem is resolved.
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  10. Intrepid1
    Posts : 4
    Windows 7 64-bit
    Thread Starter
       New #7

    Problem was the driver as noted above. Thank You!
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  11. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #8

    Im glad that you got your BSOD problem sorted.
      My Computer
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