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Windows 7: BSOD playing StarCraft 2 and watching YouTube

07 Aug 2012   #1
iShirley

Windows 7 Enterprise, 64-bit OS
 
 
BSOD playing StarCraft 2 and watching YouTube

Hi,

I was playing Starcraft 2, and I got a Blue screen, and it said System Service Exception. But, I didn't get the information on that.

A few hours later, I was watching YouTube, and I got another BSOD.

Here's the information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88006C0AF80
BCP3: FFFFF88007CAE918
BCP4: FFFFF88007CAE170
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\080712-15210-01.dmp
C:\Users\Shirley\AppData\Local\Temp\WER-40045-0.sysdata.xml

I'm a complete noob on computer stuff, so you have to speak like you're speaking to a kid, haha.

Thanks in advance!


My System SpecsSystem Spec
.

08 Aug 2012   #2
Kari

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hi Shirley, welcome to the Seven Forums.

Please follow these instructions to post some more information we need in order to be able to help you: http://www.sevenforums.com/crashes-d...tructions.html

Kari
My System SpecsSystem Spec
Reply

 BSOD playing StarCraft 2 and watching YouTube




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