Random BSOD wth numerous error codes. SFD file attached

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  1. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #11

    And here is the neew crash info!
      My Computer


  2. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #12

    Ok some more info. Not great either!...for me
    So I decided to a fresh install of windows on my 1tb hardrive.
    So turned off pc and disconnected ssd.
    Loaded up windows cd and formatted 1tb drive to put windows on. All good....
    Windows starts expanding files... I think well this will take a bit! Go to the fridge to grab a cold one come back and blue screen!!!! While installing windows! How is that possible????
    Anyway I haven't lost anything so I've gone back to ssd drive have downloaded memtest and running it now.
    Has to be hardware right? Unfortunately...
    Will let u know of memtest results. And if they are fine will do the occt.

    It can't be temps coz ive monitered them in CPU and gpu tests and i am well under reccomended.
    CPU didn't crack 45 degrees Celsius and gpu I havent seen above 53.

    Any thoughts ppl????
      My Computer


  3. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #13

    so ive ran memtest86.
    first run with all ram as is...errors bout 60% through. must b something wrong there then right???
    anyway i took all but one stick out and left in slot 1. ran again. got through 2 passes fine. so i add stick 2 to slot 3 and run. bout 5% through and the errors start coming! so either stick 2 or the slot. so i put stick 3 in slot 3. and errors again. so im thinking slot 2 has problem.
    so i take stick 1 and 3 out and put them in slots 2 and 4. more errors pretty well straight away. so i then take stick 3 out of 4 and put stick 4 in. now this time i get through about 2 and half passes all clear. so im thing i might have to dodgy sticks.2 and 3. so i leave the run going overnight and this morning i have more errors.
    so i think from here there 2 options.
    1. either i didnt teststick 1 long enough and it could b the problem as this has been in all the tests or
    2. the motherboard is seriously stuffed!

    Latest bluescreen said "bad pool error"... Something like that anyway.

    let us know what u think!
    Last edited by jhodes77; 13 Aug 2012 at 16:41.
      My Computer


  4. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #14

    Another question

    Could a bios update affect the memory test???Compatabilty or stability with ram??
    I'm running 1.3 and there is version 2 on the AsRock website...
      My Computer


  5. Posts : 12,364
    8 Pro x64
       #15

    Again, sorry for the delay.

    jhodes77 said:
    Go to the fridge to grab a cold one come back and blue screen!!!! While installing windows! How is that possible????
    Hardware ▼ (That's the 'fun' of trouble shooting - start with the obvious, software, test and then discover it's h/w all along )



    jhodes77 said:
    1. either i didnt teststick 1 long enough and it could b the problem as this has been in all the tests or
    2. the motherboard is seriously stuffed!

    Latest bluescreen said "bad pool error"... Something like that anyway.
    All of your symptoms (plus the memtest failures) now highlight memory as the culprit. You don't need to worry about uploading any more crash dumps either. We've narrowed it down to being memory related) (Now to work out module vs mobo errors )

    Unfortunately 2 passes isn't enough to get an accurate result. But for the quick slot test, it'll do.

    * Firstly, to eliminate a timings/setup issue - have you enabled the RAMS X.M.P profile on the BIOS? That sets the timings and voltage for you.

    (Also, do you have a link to the exact kit you are using?)

    Typically the best way to determine whether it's a module/modules vs bad dimm slots is if there is one slot that all modules pass on.

    IE:

    If you use slot 1 to test all the modules one at a time and no errors are found on any module, then you can consider the modules to be fine.

    From there you move to using a single module to test slot 2,3,4 etc
    If a known 'good' module fails in one or more slots - then you have dodgy dimm slots/bad mobo. - RMA the mobo.


    If you use slot 1 to test all the modules one at a time and discover errors on some, then it's the modules. - RMA the RAM

    As a confirmation, take a known 'good' module and do the slot 2,3,4 test.

    (It is possible to have both a dodgy module AND dimm slot. But I suspect you have either one or the other.

    * If the machine fails to POST with a single module in slot 2,3,4 it's due to the 1155 socket 'needing' a module in a particular slot. I just cant remember atm.




    jhodes77 said:
    Another question

    Could a bios update affect the memory test???Compatabilty or stability with ram??
    I'm running 1.3 and there is version 2 on the AsRock website...
    It can. BIOS updates tend to add RAM compatibility and stability fixes. With the current info you've given me, I suspect it might be the motherboard. But I'd like to make sure first before saying start the RMA procedure


    What to do now:

    ► Go to the bottle shop

    ► Update to the latest BIOS

    ► Ensure the X.M.P profile is enabled

    ► Re-run memtest with a single module as mentioned above.


    Unfortunately testing does take time. But RMAing the wrong component, only to have 'no fault found' takes even longer.

    VM me when you're done testing mate.
      My Computer


  6. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #16

    First off thanks for reply!
    And sorry to overload u with all the info and posts.

    So just quickly I have updated the bios so maybe that will help.
    And before I read this I had started the memtest again with the 2 sticks in slot 2 and 4 just coz that's what was in there.

    Corsair Vengeance CML16GX3M4A1600C9B 16GB (4x4GB) DDR3 [CML16GX3M4A1600C9B] - $115.00 : PC Case Gear

    So that's the ram. Now I haven't seen anything to do with the XMP so will check after this test has done 7 passes.
    If its something to do with the CAS numbers the test says 9-9-9-24 which is what is on the sticks.

    Will get back to u with results!
      My Computer


  7. Posts : 12,364
    8 Pro x64
       #17

    Your modules are on the QVL, so they should be supported.

    Since you've used both the X.M.P and manual settings - and all the slots are coming up bad, I think your motherboard might be a dud, which unfortunately means it'll have to be RMAed

    When you initiate the RMA, mention that your RAM is on the QVL, you've done all the metest runs etc.
      My Computer


  8. Posts : 13
    Windows 7 Home Premium 64bit.
    Thread Starter
       #18

    So i got bad news. my comp has been crashing again.
    this time there is no blue screen but i loose monitor connection and sound.
    it has happened a couple of times now but the last time i got the windows has recovered from an unexpected shutdown with the error saying blue screen.
    i will run another memory test today but i would be pretty sure it wouldnt b that.
    so im guessing file corruption or something along those lines now. here is the latest crash report.

    cheers
      My Computer


 
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