 |
Windows 7: BSOD after exiting Star Trek Online, DRIVER_POWER_STATE_FAILURE, 0x9F
|
08 Aug 2012
|
#1 | |
Windows 7 Professional, SP1 Bucharest |
BSOD after exiting Star Trek Online, DRIVER_POWER_STATE_FAILURE, 0x9F
Greetings everyone,
Recently I start having random DRIVER_POWER_STATE_FAILURE BSODs generally after exiting Star Trek Online. I used to have a TDR 0x116 BSOD error which I solved by reverting to a previous version of my GPU driver and deactivating the TDR from registry.
The new 0x9F error happens randomly, yet not while playing the game, generally few minutes after exiting the game. Any idea which driver/program can be the source for this error.
Thank you in advance for the help! | My System Specs |
| System Manufacturer/Model Number Alienware M17xR3
OS Windows 7 Professional, SP1
CPU Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard M17xR3
Memory 8139 MB
Graphics Card Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
|
08 Aug 2012
|
#2 | |
Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
Hi Gsutac, welcome to the Seven Forums.
Your crash dumps are pointing towards both NVidia display drivers and DirectX. Please update your display drivers from NVidia's site Welcome to NVIDIA - World Leader in Visual Computing Technologies, and DirectX from Download: DirectX End-User Runtime - Microsoft Download Center - Download Details.
Kari | | My System Specs | | Computer type Laptop
System Manufacturer/Model Number HP ENVY 17-1150eg
OS Windows 7 x64 Ultimate
CPU 1.6 GHz Intel Core i7-720QM Processor
Memory 6 GB
Graphics Card ATI Mobility Radeon HD 5850 Graphics
Sound Card Beats sound system with integrated subwoofer
Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI
Screen Resolution 1600*900, 1680*1050 and 1920*1080
Keyboard Logitech diNovo Media Desktop Laser (bluetooth)
Mouse Logitech MX1000 Laser (Bluetooth)
Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Internet Speed 50/10 Mbps VDSL
Antivirus MSE, Windows Defender
Browser Maxthon 3.5.2.
Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!)
|
08 Aug 2012
|
#3 | |
Windows 7 Professional, SP1 Bucharest |
I just tried to update the DirectX as instructed but i receive the following message: "DirectX setup has determined that a newer or equivalent version of directX has been installed already. No installation is necessary." | | My System Specs | | System Manufacturer/Model Number Alienware M17xR3
OS Windows 7 Professional, SP1
CPU Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard M17xR3
Memory 8139 MB
Graphics Card Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
|
08 Aug 2012
|
#4 | |
Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
OK, forget it. Did you update the GPU drivers?
Kari | | My System Specs | | Computer type Laptop
System Manufacturer/Model Number HP ENVY 17-1150eg
OS Windows 7 x64 Ultimate
CPU 1.6 GHz Intel Core i7-720QM Processor
Memory 6 GB
Graphics Card ATI Mobility Radeon HD 5850 Graphics
Sound Card Beats sound system with integrated subwoofer
Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI
Screen Resolution 1600*900, 1680*1050 and 1920*1080
Keyboard Logitech diNovo Media Desktop Laser (bluetooth)
Mouse Logitech MX1000 Laser (Bluetooth)
Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Internet Speed 50/10 Mbps VDSL
Antivirus MSE, Windows Defender
Browser Maxthon 3.5.2.
Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!)
|
08 Aug 2012
|
#5 | |
Windows 7 Professional, SP1 Bucharest |
I had them updated to the last version, today i rolled them back, as I used to receive the TDR 0x116 BSOD and rolling back the drivers was one of the advices I found on Alienware forums ... | | My System Specs | | System Manufacturer/Model Number Alienware M17xR3
OS Windows 7 Professional, SP1
CPU Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard M17xR3
Memory 8139 MB
Graphics Card Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
|
08 Aug 2012
|
#6 | |
Windows 7 Professional, SP1 Bucharest |
The roll back i did with remove and clean install, of course  | | My System Specs | | System Manufacturer/Model Number Alienware M17xR3
OS Windows 7 Professional, SP1
CPU Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard M17xR3
Memory 8139 MB
Graphics Card Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
BSOD after exiting Star Trek Online, DRIVER_POWER_STATE_FAILURE, 0x9F problems? All times are GMT -5. The time now is 06:16 AM. |  |
BSOD playing Battlefield 3, Star Trek Online after adding bluray burne 
