BSOD after exiting Star Trek Online, DRIVER_POWER_STATE_FAILURE, 0x9F

G

gsutac

New member
Greetings everyone,
Recently I start having random DRIVER_POWER_STATE_FAILURE BSODs generally after exiting Star Trek Online. I used to have a TDR 0x116 BSOD error which I solved by reverting to a previous version of my GPU driver and deactivating the TDR from registry.
The new 0x9F error happens randomly, yet not while playing the game, generally few minutes after exiting the game. Any idea which driver/program can be the source for this error.
Thank you in advance for the help!
 

My Computer

Computer Manufacturer/Model Number
Alienware M17xR3
OS
Windows 7 Professional, SP1
CPU
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard
M17xR3
Memory
8139 MB
Graphics Card(s)
Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
I just tried to update the DirectX as instructed but i receive the following message: "DirectX setup has determined that a newer or equivalent version of directX has been installed already. No installation is necessary."
 

My Computer

Computer Manufacturer/Model Number
Alienware M17xR3
OS
Windows 7 Professional, SP1
CPU
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard
M17xR3
Memory
8139 MB
Graphics Card(s)
Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
OK, forget it. Did you update the GPU drivers?

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
I had them updated to the last version, today i rolled them back, as I used to receive the TDR 0x116 BSOD and rolling back the drivers was one of the advices I found on Alienware forums ...
 

My Computer

Computer Manufacturer/Model Number
Alienware M17xR3
OS
Windows 7 Professional, SP1
CPU
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard
M17xR3
Memory
8139 MB
Graphics Card(s)
Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
The roll back i did with remove and clean install, of course :)
 

My Computer

Computer Manufacturer/Model Number
Alienware M17xR3
OS
Windows 7 Professional, SP1
CPU
Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Motherboard
M17xR3
Memory
8139 MB
Graphics Card(s)
Intel(R) HD Graphics 3000 & NVIDIA GeForce GTX 580M
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