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Windows 7: Bsod when open certain video


09 Aug 2012   #1
Mano

Windows 7
 
 
Bsod when open certain video

On my laptop whenever i open a TV series show subbed by X group by media player i get a bsod with any episode. Other shows subbed by that X group work fine for me. On my desktop i have no problem at all playing those video.


My System SpecsSystem Spec
09 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello Mano .

As it is seen, the cause of your crashes are win32k.sys (C:\Windows\system32\win32k.sys) which is usually obtained from windows updates.

I would suggest you to run SFC /SCANNOW Command - System File Checker , and accept the repairs.

At the same time, I would also suggest you to run Memtest for a reasonably long time .
RAM - Test with Memtest86+

and, download and install Speccy , and notice the temperature generated by the system. If it is generating a high temperature, revert back from any overclocking.

Most important, update your codecs. Download and install http://shark007.net/ , the latest version.
My System SpecsSystem Spec
09 Aug 2012   #3
Mano

Windows 7
 
 

Thanks for the analyse.
Sfc scan said it didnt find any integrity violation and it is on my laptop so i did not overclock. Will post memtest result later.
My System SpecsSystem Spec
09 Aug 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

So now, upgrade your codec . First uninstall if you have any , using Revo Uninstaller Freeware in advanced mode.

Then download the codec linked in the previous post, and install it. http://shark007.net/

Hopefully the issue might be solved.
My System SpecsSystem Spec
09 Aug 2012   #5
Mano

Windows 7
 
 

overnight memtest result

So ram is faulty?

My System SpecsSystem Spec
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 Bsod when open certain video




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