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Windows 7: BSOD Crash Not Sowing Up In Reliability Monitor

09 Aug 2012   #1
Yefo

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Crash Not Sowing Up In Reliability Monitor

I recently had a BSOD, but it does not appear in my Reliability Monitor OR in my Minidump files. It was within that last couple of days.

Where can I find out more about this BSOD? Do all BSOD encounters log information someplace, or are some crashes too intense to even log crash reports?

I have attached my SF Diagnostic Tool results, but I'm really not sure what good it will do because it is not showing the crash I am talking about. The crash I experienced was within the last few days (although I have regular BSOD experiences that I'm trying to resolve as it is).


My System SpecsSystem Spec
.
09 Aug 2012   #2
centaur78

Windows 7 ultimate x64
 
 

Hi yefo

Could you be more specific... on which date you had a bsod... for some strange reason .... the last BSOD happened today

Quote:
Event[15080]:
Log Name: Application
Source: Windows Error Reporting
Date: 2012-08-09T09:47:28.000
Event ID: 1001
Task: N/A
Level: Information
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: Mike-iBuyPower
Description:
Fault bucket X64_0x3B_nt!KiSystemServiceHandler+7c, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Windows\Minidump\070712-12838-01.dmp
C:\Users\Mike\AppData\Local\Temp\WER-20701-0.sysdata.xml
C:\Users\Mike\AppData\Local\Temp\WERC6D7.tmp.WERInternalMetadata.xml
And the minidump is dated 070712-12838-01.dmp..... and it looks like a process called TESV.exe that caused the crash .... and i think its got to do with Skyrim software.. try updating it ....

This is just one of the latest.... there are others as well... but you need to be specific to which date your are looking for as the date mentioned on the name of the dmp file is different from the day it had BSOD.....
My System SpecsSystem Spec
09 Aug 2012   #3
centaur78

Windows 7 ultimate x64
 
 

Just for your information.... most of your drivers outdated and have updates.... try updating the motherboard driver and also your BIOS from Gigabyte... also your graphics drivers..
My System SpecsSystem Spec
.

09 Aug 2012   #4
Yefo

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Just for your information.... most of your drivers outdated and have updates.... try updating the motherboard driver and also your BIOS from Gigabyte... also your graphics drivers..
Thanks, good idea. I'll do some updating later today.

How come I only have 2 minidump files but have BSOD as recent as today (the time stamp is probably wrong on that, it must mean yesterday; I haven't had any crashes today)? Also, is the "reliability history" monitor considered to be a crappy tool? It doesn't always show my BSOD crashes.

For reference, some of the BSOD that DO get logged in the reliability monitor are caused by "Video Hardware Errors", which is definitely concerning.

Also, what does it look like caused the crash from "today" do you think?
My System SpecsSystem Spec
09 Aug 2012   #5
centaur78

Windows 7 ultimate x64
 
 

Just like i said ...

Quote:
a process called TESV.exe that caused the crash .... and i think its got to do with Skyrim software
if you do see video hardware error then it would as well your graphic card..... try reseating the cards... probably cleaning the fans.... and then the obvious ..... update drivers....

Since the Level: Information is what it shows for these bluescreens.... it wont show in Reliability Monitor as an error... If you need to check the BSOD ... your first stop is always the eventviewer !!!

Secondly try checking your setting under Control Panel> System > Advanced System Settings > Startup and Recovery > Settings > Uncheck automatic restart and make sure "Write an event to the system Log" is checked
My System SpecsSystem Spec
09 Aug 2012   #6
Yefo

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Just like i said ...

Quote:
a process called TESV.exe that caused the crash .... and i think its got to do with Skyrim software
Well I wasn't playing Skyrim today or yesterday (and I'm the only one that uses the computer), so I was confused by this. I believe that skyrim could have caused the dump for 7/7, but it doesn't make sense for today's BSOD.

Thanks for the tips though. Hopefully between a slew of driver updates and possibly reseating the card my comp can get healthy again
My System SpecsSystem Spec
09 Aug 2012   #7
Yefo

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

One more question. Do I have rev 1.0 or 2.0 version of my motherboard? Sorry, it's probably right in front of my face, but I don't see it and gigabyte has different drivers for each I guess.

1.0
GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 1.0)
2.0
GIGABYTE - Motherboard - Socket 1366 - GA-X58A-UD3R (rev. 2.0)


Edit: I lied, two more questions! Any tips for flashing the BIOS? Is @BIOS a decent tool?
My System SpecsSystem Spec
09 Aug 2012   #8
centaur78

Windows 7 ultimate x64
 
 

Well the only difference between these two is the Lan Chipset....but both of them uses the same drivers for alll

I cant make the difference offhand...

But if you look into the bios updates of both..... It looks like you have Version 2...... reason being you current bios version is FE dated 12/23/2010.... Version 1 Bios update dont have it in their releases...... Version 2 Bios update starts with FF .....hence my theory..... But if you would need to check your motherboard to find which version is the one you are using....

So kindly check before you do a bios update !!!!!
My System SpecsSystem Spec
09 Aug 2012   #9
Yefo

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yeah, I noticed neither rev 1 or rev 2 have my current bios update listed... Seems odd.

Edit: Upon further inspection, I have rev 2. Thanks! Time to upgrade a few drivers and the BIOS and see what happens...
My System SpecsSystem Spec
12 Aug 2012   #10
centaur78

Windows 7 ultimate x64
 
 

Yefo

Has this resolved the issue ???
My System SpecsSystem Spec
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