Can't find how to fix bsod

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  1. Posts : 19
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Can't find how to fix bsod


    0x0000001e (0xffffffffc0000005, 0xfffff80002cb4405, 0x0000000000000000, 0xffffffffffffffff).

    Can anyone help me fix this?
    Last edited by atreyucore; 09 Aug 2012 at 14:42.
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #2

    Welcome to the forum,

    We're going to need more info than that, please follow these instructions for BSOD help,

    https://www.sevenforums.com/crashes-d...tructions.html

    Can you also fill in your system specs,

    System Info - See Your System Specs
      My Computer


  3. Posts : 19
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    okay updated my info and a new seven forums file

    Last edited by atreyucore; 09 Aug 2012 at 16:48.
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #4

    Your dumps are blaming ntkrnlmp.exe

    Which isn't the actual cause, try enabling driver verifier,

    Driver Verifier - Enable and Disable

    Post back any resulting dump files.
      My Computer


  5. Posts : 19
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    here are the files
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    All but one of your dumps are still pointing to Driver Reference Table - ntkrnlmp.exe

    The other one is pointing to this Driver Reference Table - dtsoftbus01.sys

    Which is related to Daemon tools, please uninstall that for the time being.

    Do you still have driver verifier enabled?
      My Computer


  7. Posts : 19
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    just deleted daemon tools and yes verifier is enabled
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #8

    OK, that will narrow down the causes of your BSOD's.

    If you get any more just post your new dumps.
      My Computer


  9. Posts : 19
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    heres a new one that just happened
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #10

    This one is blaming Driver Reference Table - Tpkd.sys

    This is the support site for that, Support

    See if updating that driver helps.

    I would disable driver verifier before updating following option 2 here,

    Driver Verifier - Enable and Disable
      My Computer


 
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