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Windows 7: Can't find how to fix bsod

09 Aug 2012   #1
atreyucore

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Can't find how to fix bsod

0x0000001e (0xffffffffc0000005, 0xfffff80002cb4405, 0x0000000000000000, 0xffffffffffffffff).

Can anyone help me fix this?


My System SpecsSystem Spec
.
09 Aug 2012   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Welcome to the forum,

We're going to need more info than that, please follow these instructions for BSOD help,

http://www.sevenforums.com/crashes-d...tructions.html

Can you also fill in your system specs,

System Info - See Your System Specs
My System SpecsSystem Spec
09 Aug 2012   #3
atreyucore

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

okay updated my info and a new seven forums file

My System SpecsSystem Spec
.

09 Aug 2012   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Your dumps are blaming ntkrnlmp.exe

Which isn't the actual cause, try enabling driver verifier,

Driver Verifier - Enable and Disable

Post back any resulting dump files.
My System SpecsSystem Spec
11 Aug 2012   #5
atreyucore

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

here are the files
My System SpecsSystem Spec
11 Aug 2012   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

All but one of your dumps are still pointing to Driver Reference Table - ntkrnlmp.exe

The other one is pointing to this Driver Reference Table - dtsoftbus01.sys

Which is related to Daemon tools, please uninstall that for the time being.

Do you still have driver verifier enabled?
My System SpecsSystem Spec
11 Aug 2012   #7
atreyucore

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

just deleted daemon tools and yes verifier is enabled
My System SpecsSystem Spec
11 Aug 2012   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, that will narrow down the causes of your BSOD's.

If you get any more just post your new dumps.
My System SpecsSystem Spec
11 Aug 2012   #9
atreyucore

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

heres a new one that just happened
My System SpecsSystem Spec
11 Aug 2012   #10
derekimo

Microsoft Community Contributor Award Recipient

 
 

This one is blaming Driver Reference Table - Tpkd.sys

This is the support site for that, Support

See if updating that driver helps.

I would disable driver verifier before updating following option 2 here,

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
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 Can't find how to fix bsod




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