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Windows 7: Blue screen error plz help

09 Aug 2012   #1
kbin1315

Microsoft Windows 7 Home Premium
 
 
Blue screen error plz help

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E87756
BCP3: FFFFF88005B9A688
BCP4: FFFFF88005B99EE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080912-11622-01.dmp
C:\Users\Korbin\AppData\Local\Temp\WER-1618697-0.sysdata.xml


My System SpecsSystem Spec
.
09 Aug 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
You have given us two dump reports. It usually takes more to put the clues together correctly, yours, howver, were consistent.
Its my opinion that this driver is the cause. It should be updated by going to the website of the manufacturer, NEC Electronics.
Nusb3xhc.sys file descriptionProductname:USB 3.0 Device Driver Description:USB 3.0 Host Controller Driver Company:NEC Electronics Corporation
My System SpecsSystem Spec
10 Aug 2012   #3
kbin1315

Microsoft Windows 7 Home Premium
 
 

u was right i updated my driver but it has blue screened twice again this being the one that just happened i also redownloaded the sevens folder
roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EEB756
BCP3: FFFFF88002BA4688
BCP4: FFFFF88002BA3EE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\081012-17378-01.dmp
C:\Users\Korbin\AppData\Local\Temp\WER-33290-0.sysdata.xml
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My System SpecsSystem Spec
.

10 Aug 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The same driver caused the problem. I compared the first and second report that you submitted and the driver has the same date, it has not been updated. Try to roll back to the prior version.
My System SpecsSystem Spec
Reply

 Blue screen error plz help




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