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Windows 7: BSOD when PC goes to sleep?

09 Aug 2012   #1
vlsi99xx

win 7 64
 
 
BSOD when PC goes to sleep?

Hello:

It never happened when I was using the PC. Once in a while after I stop using it and the PC should have gone to sleep , I find the PC off. At re-start, I get the message of the crash.

thanks


My System SpecsSystem Spec
10 Aug 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Your BSODs seem to be caused by an Intel driver. Update and the Intel website.
E1c62x64.sys file descriptionProductname:Intel(R) Gigabit Adapter Description:Intel(R) Gigabit Adapter NDIS 6.x driver Company:Intel Corporation
My System SpecsSystem Spec
10 Aug 2012   #3
vlsi99xx

win 7 64
 
 

Thank you for the information. In the zip there were 2 dump files (8.9, 8/2). Did you find that both causes were the same Intel driver?


thanks
My System SpecsSystem Spec
10 Aug 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Both were like this:

Code:
 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp2_Seven Forums.zip\Seven Forums\080212-11029-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`049f0762?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00a74182?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`18d70c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`18e14c32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0325c000 PsLoadedModuleList = 0xfffff800`034a0670
Debug session time: Thu Aug  2 19:14:20.007 2012 (GMT-4)
System Uptime: 0 days 1:15:51.803
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa80068b2a10, fffff80000b9c3d8, fffffa800ed54750}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : e1c62x64.sys
Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD when PC goes to sleep?




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