BSOD on Shutdown - PAGE_FAULT_IN_NONPAGED_AREA

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  1. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #11

    Go ahead and disable the verifier. Then let the system crash as usual and wrap the dumps in a zip.

    Best Regards,
    Frederik.
      My Computer


  2. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #12

    Just tried a restart after 18hrs of uptime, no BSOD. I'm going to let it run until tomorrow night and try again.
      My Computer


  3. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #13

    Ran for 23 hours. During which, played CS:GO for a few hours, and used Adobe Fireworks.
    Got the BSOD on shutdown. Dump files attached.
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #14

    Please reinstall DirectX, seems like the files are somehow corrupted.

    Download: DirectX End-User Runtime - Microsoft Download Center - Download Details

    Code:
    2: kd> k
    Child-SP          RetAddr           Call Site
    fffff880`0a3e92a8 fffff800`0307df0f nt!KeBugCheckEx
    fffff880`0a3e92b0 fffff800`030d52ee nt! ?? ::FNODOBFM::`string'+0x43d51
    fffff880`0a3e9410 fffff880`074ac756 nt!KiPageFault+0x16e
    fffff880`0a3e95a0 fffff880`074d46fc dxgkrnl!DXGADAPTER::ReleaseReference+0x16
    fffff880`0a3e95d0 fffff880`075180ea dxgkrnl!DXGADAPTER::DestroyHandle+0xac
    fffff880`0a3e9600 fffff880`075177e0 dxgkrnl!DXGPROCESS::Destroy+0x35a
    fffff880`0a3e96b0 fffff960`001967a4 dxgkrnl!DxgkProcessCallout+0x268
    fffff880`0a3e9740 fffff960`00195ea3 win32k!GdiProcessCallout+0x244
    fffff880`0a3e97c0 fffff800`033a8641 win32k!W32pProcessCallout+0x6b
    fffff880`0a3e97f0 fffff800`0338bbdd nt!PspExitThread+0x4d1
    fffff880`0a3e98f0 fffff800`030c9cda nt!PsExitSpecialApc+0x1d
    fffff880`0a3e9920 fffff800`030ca020 nt!KiDeliverApc+0x2ca
    fffff880`0a3e99a0 fffff800`030d64f7 nt!KiInitiateUserApc+0x70
    fffff880`0a3e9ae0 00000000`775b2c1a nt!KiSystemServiceExit+0x9c
    00000000`0338fba8 00000000`00000000 0x775b2c1a
    Best Regards,
    Frederik.
      My Computer


  5. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #15

    Already did that once. Must not have fully uninstalled something?

    Do I need to do more than just uninstall and reinstall? Any other files I need to delete manually?
      My Computer


  6. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #16

    np726 said:
    Already did that once. Must not have fully uninstalled something?

    Do I need to do more than just uninstall and reinstall? Any other files I need to delete manually?
    Oh alright. We could try to download them one by one, starting from page 3 on Filehippo.

    DirectX 9.0c (Jun 10) - History - FileHippo.com
      My Computer


  7. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #17

    I'm not sure I understand what I'm doing here... When I run the installer for the earliest release, it just checks to see if any newer versions are installed, which DirectX11 already is...
      My Computer


  8. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #18

    np726 said:
    I'm not sure I understand what I'm doing here... When I run the installer for the earliest release, it just checks to see if any newer versions are installed, which DirectX11 already is...
    Strange.

    Go ahead and boot Windows 7 without any devices plugged in. If you're using a log-on password, disable it for a short time. Also ensure that cables are tight towards the Graphics Card, and blow the fans for dust.
    The dxgkrnl signature in your stack makes me wonder.

    Best Regards,
    Frederik.
      My Computer


  9. Posts : 31
    Windows 7 Pro x64
    Thread Starter
       #19

    Cords are tight in the back, however (and I just noticed this last night, never even occurred to me that it could be related) the slats between the removable PCI panels does very slightly interfere with the connection to the input. I was getting a slower... drag effect I guess... on one monitor and not the other.

    I was thinking about cutting them away (area outlined in red)... might that help?

    Attachment 226686
      My Computer


  10. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #20

    You can try that, as far as I'm concerned you can actually bend those from the inside of the case, and then pull them out. Sounds interesting, definitely worth a watch.

    You might also want to plug out one of the monitors, just to see if it'll change anything at all. Also because your DirectX was blamed, this is a pretty good place to dig in.


    Nice catch,

    Frederik.
      My Computer


 
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