New
#21
Hi Again
Another crash today. Pc was running for around 8 hours and I got the following crash dump.
Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Michael\Desktop\SF_07-09-2012\090712-23758-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0ec51000 PsLoadedModuleList = 0xfffff800`0ee95670
Debug session time: Fri Sep 7 18:50:31.341 2012 (UTC + 1:00)
System Uptime: 0 days 7:59:33.294
Loading Kernel Symbols
...............................................................
................................................................
.........................................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa80092a2028, be200000, 5110a}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : GenuineIntel
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80092a2028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
STACK_TEXT:
fffff880`033bca58 fffff800`0ec1aa3b : 00000000`00000124 00000000`00000000 fffffa80`092a2028 00000000`be200000 : nt!KeBugCheckEx
fffff880`033bca60 fffff800`0edddb03 : 00000000`00000001 fffffa80`08fb0ea0 00000000`00000000 fffffa80`08fb0ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`033bcaa0 fffff800`0ec1a700 : 00000000`00000728 fffffa80`08fb0ea0 fffff880`033bce30 fffff880`033bce00 : nt!WheaReportHwError+0x263
fffff880`033bcb00 fffff800`0ec1a052 : fffffa80`08fb0ea0 fffff880`033bce30 fffffa80`08fb0ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`033bcc50 fffff800`0ec19f0d : 00000000`00000004 00000000`00000001 fffff880`033bceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`033bcc90 fffff800`0ec0de88 : fffff880`033b4180 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`033bccc0 fffff800`0ecceaac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`033bccf0 fffff800`0ecce913 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`033bce30 fffff800`0ecdb730 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`033dca80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeUpdateRunTime+0x50
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
Followup: MachineOwner
---------
I have attached the info requested in a zip file
The headset was not plugged in and the device was uninstalled in the device manager.
Thanks again
Michael