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Windows 7: Different BSoDs, mostly caused by ntoskrnl.exe

18 Aug 2012   #11
thead1247

MS Windows 7 Home Premium 64bit SP1 (Bulid 7601)
 
 

Speccy says the CPU temperature is 55 degrees


My System SpecsSystem Spec
.
18 Aug 2012   #12
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

DriverVerifer will not mess up your computer.

After we get you running again, don't let me forget about the no win 7 dvd problem and I'll give you a couple of options there.

If your system hangs and you seem to be hopelessly stuck when using Verifier then boot into safe mode, go to a command prompt and type:
Verifier /reset
My System SpecsSystem Spec
18 Aug 2012   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by thead1247 View Post
Speccy says the CPU temperature is 55 degrees
temp is ok, just leave speccy running (you can minimize speccy to get it out of the way) and every once in awhile check the temp.

While I'm pursuing other approaches, would you please:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
.

18 Aug 2012   #14
thead1247

MS Windows 7 Home Premium 64bit SP1 (Bulid 7601)
 
 

Instead of the disc, I have this button that says 'Assist.' If I press it when The system is off, it will load something called VAIO Care Rescue and restore Windows 7 to it's factory settings. I've done it twice. It did not fix the BSODS.
My System SpecsSystem Spec
18 Aug 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

thead,

Well, a possible source of your problem is actually malware. Now the cure is not instanteous but is very thorough and has no peer. Carry out this procedure will probably take 2-3 hours on your laptop

HOW TO USE MICROSOFT'S OFFLINE MALWARE REMOVER
Windows Defender Offline
performs an offline scan of an infected PC to remove viruses, rootkits and other advanced malware.
is a free standalone, bootable malware and virus remover from Microsoft.

Download Windows Defender Offline (about 785 kB)
You will have the choice of downloading the 32bit version (x86) or the 64 bit version (x64).
The link will help you determine whether you are running a 32 bit version or 64 bit version of Windows

NOTE!! You can download and prepare a 32 bit version using a 64 bit version of Windows
NOTE!! You can download and prepare a 64 bit version using a 32bit version of Windows.

You run the 32 bit version on a 32 bit version of Windows.
You run the 64 bit version on a 64 bit version of Windows.

The 32 bit download file name is: mssstool32.exe
The 64 bit download file name is: mssstool64.exe

For the curious, this program was originally name Microsoft Standalone System Sweeper.


INSTALLATION:
Requires an Internet Connection.
Insert 512 mB or larger USB stick into a usb port.
Run the downloaded program--mssstool64.exe or mssstool32.exe
NEXT button
Choose the option On a USB flash drive that is not password protected
NEXT button
NEXT button
.
The install program will:
format the usb stick using the NTFS format.
download less than 230 mB.
name the USB stick WDO_Media32 or WDO_Media64
use less than 300 mB.

How to UPDATE the Windows Defender Offline USB stick:
reinsert the usb stick
run the installation program, mssstool64.exe or mssstool32.exe, again.
the update will download less than 65 mB.

Since the malware database is sometimes updated several times in a day, always update before running.

PERFORM AN OFFLINE SCAN
Bootup your computer from the USB stick
Windows Defender Offline will automatically perform a quick scan.
After the quick scan finishes, Choose Full Scan
Select all of your drives

The initial, full scan can easily take several hours, but
Remember, your computer is being very thoroughly checked for all types of malware.
My System SpecsSystem Spec
18 Aug 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by thead1247 View Post
Instead of the disc, I have this button that says 'Assist.' If I press it when The system is off, it will load something called VAIO Care Rescue and restore Windows 7 to it's factory settings. I've done it twice. It did not fix the BSODS.

Two different animals.

I'll address that after you've finished carrying out the other tasks.
My System SpecsSystem Spec
18 Aug 2012   #17
thead1247

MS Windows 7 Home Premium 64bit SP1 (Bulid 7601)
 
 

Would Norton 360 V6 scan malware?
My System SpecsSystem Spec
18 Aug 2012   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by thead1247 View Post
Would Norton 360 V6 scan malware?
That is not an offline malware detector which is what we need. I will not respond futher until the other tasks are completely.

if you want quick and easy "solutions", then you will need to look elsewhere.

If you want your problems fixed, then you are in good hands.
My System SpecsSystem Spec
18 Aug 2012   #19
thead1247

MS Windows 7 Home Premium 64bit SP1 (Bulid 7601)
 
 

Karlsnooks,

As you said, I have to update Win 7 to use Windows Defender Offline.
After switching on the laptop after installing an update, on the logon screen, the computer says: Preparing to configure Windows. After a while, it says it has failed to configure Windows and reboots. After splash screen on reboot, I get a BSoD. It is either 0x1E or 0x7E. Unfortunately the computer always hangs (freezes) before saving the memory dump.
My System SpecsSystem Spec
18 Aug 2012   #20
thead1247

MS Windows 7 Home Premium 64bit SP1 (Bulid 7601)
 
 

OK here are the ccleaner files
My System SpecsSystem Spec
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 Different BSoDs, mostly caused by ntoskrnl.exe




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