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OK heres the WDOlogs.zip file. Inside there is a .txt file called wdofileinfo.
OK heres the WDOlogs.zip file. Inside there is a .txt file called wdofileinfo.
In case you were wondering, I have managed to get onto Windows now.
On the Realibity Monitor, I found some info on a 0x1e bugcheck. Weirdly, all its parameters are at 0. There no memory dump that I can find. Windows says there is one for it. Note: This was before I updated to SP1. Here is the info for the BSoD:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Extra information about the problem
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem
052612-27502-01.dmp
sysdata.xml
Last edited by thead1247; 27 Aug 2012 at 03:14. Reason: More Infomation
Found the memory dump for the 1e bugcheck.
Hello thread1247,
Sorry that there was no reply on your thread updates.
Suggestions according to problematic software:
Please uninstall Norton/Symantec products/all it's components. Some of your dumps point toward it, but it's nothing new that it's known to cause BSoDs.Code:Start Menu\Programs\Norton Online Backup Public:Start Menu\Programs\Norton Online Backup Public Start Menu\Programs\Norton 360 Public:Start Menu\Programs\Norton 360 Public
→ Norton Product Removal Tool
I and many members on our forum recommend Microsoft security essentials with
a great combination of Malware Bytes.
→ Microsoft Security Essentials - Free Antivirus for Windows
→ Malwarebytes - The Free version
→ Good and Free system security combination.
Run a full scan with both (separately) once downloaded, installed and updated.
Run the System File Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
→ SFC /SCANNOW Command - System File Checker
Look for driver updates, your graphic card drivers are out dated.
(Uninstall older ones from Start -> Control Panel -> Programs -> Uninstall a program)Code:Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6099, 184.50 KB (188,928 bytes), 07/04/2010 08:43)
Avoid Catalyst Control Center while installation.
External link for download: Download AMD Catalyst Drivers 12.8 Vista 64 - FileHippo.com
Let me know if the computer is stable or not, we'll do more troubleshooting
Good luck
Do I download Malware Bytes with the Microsoft Security Essentials?
Also, I get this message when I log on:
Do one at a time.
1. Uninstall Norton and its components (It's a must)
2. Then download MSE install the updates and make full scan
3. Run the File Checker, run 3 times or more if it finds files to repair. If there are files that cannot be repaired, upload the CBS log here. (I'll request a friend to take a look at it.)
4. Then continue with installing and scanning with MBAM
5. Edit/ See this thread: BTTray.exe - System Error on T410 - Lenovo Community
Keep us posted
The computer is very unstable. I just had a 0x3b bug check.
It was idle at the time
I uninstalled Norton 360 and installed MSE. For some reason, the updating took a bit long. I think it is my internet speed.
I am now running SFC. (which is System File Checker)