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Windows 7: BSOD running when running intel driver update utility and more apps

12 Aug 2012   #1

Windows 7 Ultimate 32bit
 
 
BSOD running when running intel driver update utility and more apps

hello sorry if my post isnt great im a newbie here but for some time now ive been getting BSODs and finally figured out how to debug it with WinDbg (x86) and set the symbols for windows but i cant read the text. ive tried reinstalling my GPU and Java but no luck. when i try to run intel driver update utility as soon as i run it i get a BSOD ive got the minidump here if anyone knows how to read it, so here you go.

Microsoft (R) Windows Debugger Version 6.2.8400.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\kalye\Desktop\081212-36504-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16988.x86fre.win7_gdr.120401-1505
Machine Name:
Kernel base = 0x82a37000 PsLoadedModuleList = 0x82b7f810
Debug session time: Sun Aug 12 20:25:10.542 2012 (UTC - 7:00)
System Uptime: 0 days 1:07:15.119
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, b93e5810, b93e5810, 4c0}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+336 )

Followup: Pool_corruption
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000003, the pool freelist is corrupt.
Arg2: b93e5810, the pool entry being checked.
Arg3: b93e5810, the read back flink freelist value (should be the same as 2).
Arg4: 000004c0, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR: 0x19_3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 82b568aa to 82b57996

STACK_TEXT:
8a703bc0 82b568aa 84a70000 00000000 86ff78c8 nt!ExDeferredFreePool+0x336
8a703c28 82a9dc72 b9621008 00000000 000c0000 nt!ExFreePoolWithTag+0x8a4
8a703c9c 82c68f6e 86ff7878 86ff7878 86ff78a0 nt!MiDeleteSegmentPages+0x313
8a703ccc 82a62f19 86ff7878 00000000 00000000 nt!MiSegmentDelete+0xec
8a703d28 82a62e31 84b0bab0 00000000 00000000 nt!MiProcessDereferenceList+0xdb
8a703d50 82c45ad1 00000000 aafd5366 00000000 nt!MiDereferenceSegmentThread+0xc5
8a703d90 82af7239 82a62d6a 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExDeferredFreePool+336
82b57996 cc int 3

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!ExDeferredFreePool+336

FOLLOWUP_NAME: Pool_corruption

IMAGE_NAME: Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336

BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+336

Followup: Pool_corruption
---------

My System SpecsSystem Spec
.

12 Aug 2012   #2

Windows 7 ultimate x64
 
 

hi

Could you follow this instruction and upload the dumps and other files here so we can have a look

And please do update your system profile..
My System SpecsSystem Spec
13 Aug 2012   #3

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by centaur78 View Post
hi

Could you follow this instruction and upload the dumps and other files here so we can have a look

And please do update your system profile..
ah thanks friend i need al thehelp i can get to explain myself haha.
im running the tool now
My System SpecsSystem Spec
.


13 Aug 2012   #4

Windows 7 ultimate x64
 
 

Is this an HP machine.... if so whats the model no.
My System SpecsSystem Spec
13 Aug 2012   #5

Windows 7 Ultimate 32bit
 
 

here you go thanks for a quick response
My System SpecsSystem Spec
13 Aug 2012   #6

Windows 7 ultimate x64
 
 

The dump files to you posted is 081212-36504-01.dmp and the dump you uploaded is 081212-15678-01.dmp. ARe there 2 different dumps ???

Please upload all the dumps along with the other files...
My System SpecsSystem Spec
13 Aug 2012   #7

Windows 7 Ultimate 32bit
 
 

haha.. sorry for that... and its HP Debranded so its not going to be found on the internet or hp website, or atleast thats what i believe.
My System SpecsSystem Spec
13 Aug 2012   #8

Windows 7 ultimate x64
 
 

All right

One simple question... you have an AMD machine and why are you running intel driver utility !!!!!
My System SpecsSystem Spec
13 Aug 2012   #9

Windows 7 Ultimate 32bit
 
 

lol sorry im not all that tech savy hahaha. pardon me asking this may seem like a... non intelligent question but is there an alternative of intel driver update utility for AMD? and my pc still BSODs at random times...
My System SpecsSystem Spec
13 Aug 2012   #10

Windows 7 ultimate x64
 
 

nope....

why do you want that for ???

Is believe this is your motherboard and its part of HP Pavilion p6206uk Desktop PC....

The drivers are all here for Windows 7 32bit
My System SpecsSystem Spec
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 BSOD running when running intel driver update utility and more apps




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