I’m hoping that someone out there will be able to assist me with a problem on my PC. It randomly crashes (BSOD) with what seems to be the same cause, but I cannot trace the source of the fault.
In an attempt to clear the problem I removed the hard disk, connected it to another PC and re-formatted it. I then re-installed it and loaded Windows 7 anew. Still the fault persisted. Next I downloaded Memtest to check the memory (2x 1Gbt rows) and removed both and only installing 1 at a time in both slots to cover all options. Still the problem persisted. Next up I down loaded a disk checker. Nothing wrong showed up here. I removed the fan from the processors and blew it through with an airline along with the power fan. The PC is now a lot quieter, but the fault is still there. I then removed the TV card, it’s not that. I have had the BIOS checked and that is fully up to date. Now I’m running out of options.
I down loaded a Blue screen viewer so I could interpret the minidump data files as the “Windbg” program from Microsoft did not show much at all. All the dumps show the same problem with the same Parameter codes:
Bug check String: BAD_POOL_HEADER
Bug check Code: 0x00000019
Parameter 1: 0x00000022
Parameter 2: 0x00000000
Parameter 3: 0x00000000
Parameter 4: 0x00000000
The results say the cause is either one of the following 3 drivers
, but I believe that these are all windows programs and are not related the additional installed hardware:
Ntfs.sys, ntkrnlpa.exe, ntoskrnl.exe.
I have stored all the minidump data if that is of use to anybody.
The PC is around 6 years old and below id the PC data. Windows XP Home Edition Service Pack 1 (build 7601) Packard Bell BV PB34338801
System Serial Number: 127776790307
Chassis Serial Number: 50424E 2166 megahertz Intel Pentium III (2 installed)
64 kilobyte primary memory cache Board: Packard Bell BV Cuba MS-7301 1.0
Bus Clock: 266 megahertz
BIOS: Phoenix Technologies, LTD W7301VP2.HW6 03/02/2007 320.06 Gigabytes Usable Hard Drive Capacity
250.39 Gigabytes Hard Drive Free Space
Optiarc DVD RW AD-5170A ATA Device [CD-ROM drive]
TSSTcorp CDDVDW SH-S222A ATA Device [CD-ROM drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
HP Photosmart C4500 USB Device [Hard drive] -- drive 5
ST3320820AS [Hard drive] (137.44 GB) -- drive 0 2048 Megabytes Installed Memory
Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB c: (on drive 0) 320.06 GB 250.39 GB free
Thanks in advance,