|14 Aug 2012||#1|
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Intermittent BSOD - ntoskrnl.exe at fault?
I would be very grateful for any help in finding the source of these fairly frequent intermittent crashes. I fitted a new hard drive and re-installed the OS for this client. After a couple of weeks it started to blue screen. At first I thought their usb wireless adapter was at fault. I removed it and everything was ok for another week or so. Then the BSODs started again.
I have tested the RAM and HDD - both fine. I have used Eurosoft PC-Check to stress test the machine and it was fine. I used the same software to test the motherboard and it passed fine. I used Prime95 64 bit to torture test the machine and again it wouldn't crash. Also I have run mbam and superantispyware and the machine is spyware free. It also has the latest video drivers installed. Typically since I brought it back to the office it has behaved impeccably in every way
Any help would be very much appreciated.
|My System Specs|
|14 Aug 2012||#3|
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Many thanks for your reply. The machine has the most recent NVIDIA drivers installed already. The last 5 dumps happened when the machine was connected by ethernet and the usb wireless adapter had been removed. Either way, having read your suggestion, I have fully uninstalled all the Netgear software from control panel.
I am surprised that you suggest removing comodo. I have installed it on hundreds of machines over the years and find it supremely reliable. Did you find a specific reason to suggest it should be removed or is it more of a hunch?
One problem is that I cannot get the machine to blue screen at the moment and, given the intermittent nature of the crashes, it won't be easy to know if I have fixed it (for example by unistalling Netgear and/or Comodo) before returning it to the client.
Any further suggestions, ideas or analysis would be much appreciated.
Thanks a lot
|My System Specs|
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