Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: APPCRASH KERNELBASE.dll error

14 Aug 2012   #1

Windows 7 Home Premium 64-bit
 
 
APPCRASH KERNELBASE.dll error

Hi there, I'm having a problem here with kernelbase.dll... it made some of my applications stopped working.... everytime I run the program like toshiba bulletin board, toshiba blu-ray disc player, toshiba reeltime, a window saying," (example) program has stopped working", windows is checking online for the solution but with no results..... It looks like the apps crashed... I tried to reinstall them.. but again with nothing more but failure... I have also tried to use some free registry cleaner software but again it's not an answer to my problem... I've seen some people also encounter this problem....system restore, re-installing are also not the answer for this problem...., I just bought my laptop, Toshiba Qosmio F750, few months ago, and I encounter with this kind of problem which I think it's not a simple problem... .I use norton antivirus.... I've run the clean boot but i didn't help.... I tried to reregister the kernelbase.dll....it said," the module "kernelbase.dll" was loaded but the entry point Dllregisterserver was not found. Make sure that "kernelbase.dll" is a valid DLL or OCX file and then try again." And just now I tried a system restore to 3 days ago... It failed... As something in "temp" folder can't be found.... I once had blue screen too... What is happening exactly? can anyone help me?

My System SpecsSystem Spec
.

14 Aug 2012   #2

Windows 7 ultimate x64
 
 

hi there

If you had BSOD please use this to upload the necessary files here... We can have a look and advice...
My System SpecsSystem Spec
14 Aug 2012   #3

Windows 7 Home Premium 64-bit
 
 
The details of the problem

Thank you for replying... and here are the details of the problem... can anyone look into it?
My System SpecsSystem Spec
.


15 Aug 2012   #4

Windows 7 ultimate x64
 
 

Again

Please use this to upload the necessary files... we can have a look and advice accordingly..
My System SpecsSystem Spec
15 Aug 2012   #5

Windows 7 ultimate x64
 
 

Again

Please use this to upload the necessary files... we can have a look and advice accordingly..
My System SpecsSystem Spec
15 Aug 2012   #6

Windows 7 Home Premium 64-bit
 
 
The zip. file

I'm sorry... I just got what you meant... hehe
This is the zip. file... please have a look into it =D
My System SpecsSystem Spec
15 Aug 2012   #7

Windows 7 ultimate x64
 
 

First of Kernalbase.dll is used for compatability purpose for older programs in windows 7 ... prior to Win 7 all call to ntdll.dll was done by Kernal32.dll. Kernelbase.dll was added to make calls to directly to ntdll.dll....

Next try SFC -SCANNOW Command to check for System file damage. You may need to run this several times

Secondly .... the BSOD dumps are referring to a driver issue... specifically the Atheros Wifi dirver.... Please update it from here

It's better to update bios and other drivers as well after doing the above..... You have updates for your system..

Also do windows update as well... i can see lots of Cdrom errors... could be a scratched disk , or try checking the cable or the power to this cdrom.... or if you did an upgrade from a older version of windows to Win 7 there there are hotfixes for that as well.. try doing an windows update..

Do these and let me know how this goes..
My System SpecsSystem Spec
16 Aug 2012   #8

Windows 7 Home Premium 64-bit
 
 
Fail... Again

Hi Centaur78,

It's very kind of you to help me like this.... I followed your instructions... but the apps are still not working =( I ran the sfc /scannow.. and it said it didn't find any violation something... whicn means it succeed right? and I've downloaded the atheros driver... but after I extracted and installed it... the setup wizard said whether to modify or remove.. so I chose modify.. and after I finished the setup wizard.. it said that it was successful... but when I checked the version in my device manager... it is still the old one,.... hmmm and I have update the bios and windows update... oh right, when I downloaded the blu-ray disc player and bulletin board newer driver and tried to installed it... for the blu-ray disc player installation, the SMILauncher has stopped working and for the bulletin board, it can't be installed... what happened to my computer exactly? Centaur78, is it really only about updating the driver? is this "stop working" problem related to the BSOD?
My System SpecsSystem Spec
16 Aug 2012   #9

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by RI92F4 View Post
Hi Centaur78,

It's very kind of you to help me like this.... I followed your instructions... but the apps are still not working =( I ran the sfc /scannow.. and it said it didn't find any violation something... whicn means it succeed right? and I've downloaded the atheros driver... but after I extracted and installed it... the setup wizard said whether to modify or remove.. so I chose modify.. and after I finished the setup wizard.. it said that it was successful... but when I checked the version in my device manager... it is still the old one,.... hmmm and I have update the bios and windows update... oh right, when I downloaded the blu-ray disc player and bulletin board newer driver and tried to installed it... for the blu-ray disc player installation, the SMILauncher has stopped working and for the bulletin board, it can't be installed... what happened to my computer exactly? Centaur78, is it really only about updating the driver? is this "stop working" problem related to the BSOD?
Try running the setup in compatibility mode and let me know if it crashes
My System SpecsSystem Spec
16 Aug 2012   #10

Windows 7 ultimate x64
 
 

You can also try playing you Blue ray using VLC....
My System SpecsSystem Spec
Reply

 APPCRASH KERNELBASE.dll error




Thread Tools



Similar help and support threads for2: APPCRASH KERNELBASE.dll error
Thread Forum
PowerPoint 2010 Crashes with KERNELBASE.dll Error Microsoft Office
APPCRASH steam game xcom kernelbase.dll Gaming
Some times i get a Kernelbase.DLL error after useing lighting software Software
Appcrash - KERNELBASE.dll Gaming
KERNELBASE.dll Appcrash BSOD Help and Support
KERNELBASE.dll error General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:15 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33