BSOD related with win32k.sys and ntoskrnl.exe(memory_management, IRQL)

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  1. Posts : 18
    Windows 7 Ultimate x64
       #1

    BSOD related with win32k.sys and ntoskrnl.exe(memory_management, IRQL)


    (Crash dumps below, post 5)

    Just a few days ago i installed Windows 7 x64 ultimate on my new machine, as so far i'm 100% sure this is RAM or Windows related, Prime95 ran 1.5gb of RAM with no crashes, but then at full load RAM it crashes after 30min, i'm running XMP 1600Mhz on Corsair memorys, system setup :

    Intel HD 4000
    Fractal Design Define r4
    Cooler Master Hyper 212 Evo
    3770k
    Asus Z77 V-Pro
    Corsair 16GB Vengeance (cml16gx3m4a1600c9) Vengeance® Low Profile
    Corsair Gaming Series 800W

    So far testing :
    Memtest86+ Randomly freezing, even with legacy_usb disabled, runs 1pass then freezes before that it did freeze randomly.

    Prime95, Stable 100% CPU, but not at 100% RAM

    - > Random BSODs, even when barely ANY Ram is in use and the computer is Idle, not gaming related but occurs more when gaming or RAM dependant even though it's 16GB.

    BIOS - > Nothing changed except XMP enabled and usb legacy boost + Fans

    Voltage : Auto on everything (Can be related but not 100% Sure, i want some confirmation, but i've heard since i'm using ALL ram ports it can need more voltage)

    About the blue screen errors, how should i post them here? The errors are basically Memory_Management and IRQL_NOT_LESS_OR_EQUAL, with the problem occuring at ntoskrnl.exe+7f1c0 (5 times), win32k.sys+cda3a AND b2598 (2 times total)

    Bios is Updated to latest version, still same problem occured
    Last edited by IHateMac; 14 Aug 2012 at 18:46.
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    I would actually suggest turning xmp back off and seeing if the problem abates.
    I would also check motherboard manufacturer for bios updates that pertain to XMP or memory compatibility.
      My Computer


  3. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Maguscreed said:
    I would actually suggest turning xmp back off and seeing if the problem abates.
    I would also check motherboard manufacturer for bios updates that pertain to XMP or memory compatibility.
    About BIOS, already done that, still same problem occuring, about XMP i'm gonna try and see if it will crash within 24hours.

    Edit : Changed XMP to normal (loaded default), everything is standard and running at 1333 instead of 1600 however the memory itself is meant to support 1600 accordingly to corsair, the voltage was running at auto though could that be the problem? Because 1.5V doesn't seem right and it also jumps back and forth.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    logs and minidumps would help get you more help in this section.
    For me specifically minidumps would be awesome you can just find c:\windows\minidump and zip the contents using the paperclip icon to attach them to your post.

    As for testing the memory prime isn't really the way to go, I would actually suggest allowing this to run overnight and then see the results after 4 to 6 passes
    RAM - Test with Memtest86+
      My Computer


  5. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Maguscreed said:
    logs and minidumps would help get you more help in this section.
    For me specifically minidumps would be awesome you can just find c:\windows\minidump and zip the contents using the paperclip icon to attach them to your post.

    As for testing the memory prime isn't really the way to go, I would actually suggest allowing this to run overnight and then see the results after 4 to 6 passes
    RAM - Test with Memtest86+
    I did test Memtest86+ but it randomly freezes and just stops with the memory at different tasks (1-8), but without legacy_usb, it just does 1 pass then freezes, about the minidump they are 200mb each, should i really dump them all, or how do i copypaste the info from bluescreenview?
      My Computer


  6. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Dumps :
    Last edited by IHateMac; 14 Aug 2012 at 16:09.
      My Computer


  7. Posts : 6,668
    Windows 7 x64
       #7

    IHateMac said:
    Maguscreed said:
    logs and minidumps would help get you more help in this section.
    For me specifically minidumps would be awesome you can just find c:\windows\minidump and zip the contents using the paperclip icon to attach them to your post.

    As for testing the memory prime isn't really the way to go, I would actually suggest allowing this to run overnight and then see the results after 4 to 6 passes
    RAM - Test with Memtest86+
    I did test Memtest86+ but it randomly freezes and just stops with the memory at different tasks (1-8), but without legacy_usb, it just does 1 pass then freezes, about the minidump they are 200mb each, should i really dump them all, or how do i copypaste the info from bluescreenview?
    Okay this part is important. If memtest 86 is flat out locking up, there is more than likely a very very serious problem. I've run it on machines from ancient to brand new state of the art. It has never once actually locked up on me. Even when the machines were full of memory that did nothing but spit back errors.
      My Computer


  8. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #8

    IHateMac said:
    Dumps :
    Maguscreed said:
    IHateMac said:
    Maguscreed said:
    logs and minidumps would help get you more help in this section.
    For me specifically minidumps would be awesome you can just find c:\windows\minidump and zip the contents using the paperclip icon to attach them to your post.

    As for testing the memory prime isn't really the way to go, I would actually suggest allowing this to run overnight and then see the results after 4 to 6 passes
    RAM - Test with Memtest86+
    I did test Memtest86+ but it randomly freezes and just stops with the memory at different tasks (1-8), but without legacy_usb, it just does 1 pass then freezes, about the minidump they are 200mb each, should i really dump them all, or how do i copypaste the info from bluescreenview?
    Okay this part is important. If memtest 86 is flat out locking up, there is more than likely a very very serious problem. I've run it on machines from ancient to brand new state of the art. It has never once actually locked up on me. Even when the machines were full of memory that did nothing but spit back errors.
    So, what should i exactly do? haven't crashed since downclocking to 1333Mhz
      My Computer


  9. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Ran memtest86+ at 1600Mhz for 2 passes, then it did freeze at pass 5 Test 99%, pass 36%?

    Time : 3:32:02 errors : 0.

    cause : unex4ected igterrupt '' - haltivg

    then lotsa zeros ffffffs etc...
      My Computer


  10. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #10

    One question, if i run the RAM at 1333Mhz for 1day, and it doesn't crash, does this mean the voltage is maybe too low at 1600Mhz? Memtest86+ ran for 3 and a half hour, probably not enough, it did 2 passes though with 0 errors.
      My Computer


 
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