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Windows 7: BSOD on Video playback and Gaming

15 Aug 2012   #1

Windows 7 Ultimate x64
 
 
BSOD on Video playback and Gaming

Hello, I recently bought a new computer and I have been experiencing some video issues
while playing videos and playing games, on videos the file plays normally until it becomes
jittery with green and pink lines sometimes resulting to a crash or BSOD, after the crash
theres a note on the right side of the screen that says "Display driver has stopped working and recovered etc etc, I'm not sure... This also happens on You Tube and other video sites. On games it's pretty much the same but it goes BSOD and restarts. well it does not go BSOD all the time but it does happen almost every time I play videos and play video games. I hope someone can help me here. Thank you very much!


My System SpecsSystem Spec
.

17 Aug 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by tikaydi View Post
Hello, I recently bought a new computer and I have been experiencing some video issues
while playing videos and playing games, on videos the file plays normally until it becomes
jittery with green and pink lines sometimes resulting to a crash or BSOD, after the crash
theres a note on the right side of the screen that says "Display driver has stopped working and recovered etc etc, I'm not sure... This also happens on You Tube and other video sites. On games it's pretty much the same but it goes BSOD and restarts. well it does not go BSOD all the time but it does happen almost every time I play videos and play video games. I hope someone can help me here. Thank you very much!
Hello there!

It does look your Display card issue. Follow this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting and try out the mentioned benchmark steps.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\081512-80028-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Wed Aug 15 15:56:02.119 2012 (GMT+5)
System Uptime: 2 days 5:36:35.712
BugCheck 116, {fffffa8008a0b230, fffff88004008efc, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+8efc )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`08a0b230 fffff880`04008efc 00000000`00000000 00000000`00000002
BiosVersion = F4
BiosReleaseDate = 02/22/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = GA-880GM-D2H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
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 BSOD on Video playback and Gaming




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