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Windows 7: BSOD While Restarting the computer

15 Aug 2012   #1
thejourneynext

Windows 7 Ultimate x32
 
 
BSOD While Restarting the computer

I encountered BSOD attack as I was restarting my pc.
I am not able to run the SF Diagnostic Tool as i cannot start my pc and if i try to run it in the safe mode or Directory Services Restore Mode then the explorer freezes.
(Yes, I disabled my antivirus before running it in the DSR mode)
Meanwhile, I have this detail. I hope it will be useful for the experts over here.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 863B8D40
BCP3: 863B8EAC
BCP4: 82C44D50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081512-12906-01.dmp
C:\Users\Narang\AppData\Local\Temp\WER-38328-0.sysdata.xml

Waiting eagerly for a solution.


My System SpecsSystem Spec
.
15 Aug 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

I'm not a BSOD expert. While waiting for one our overworked Forum members to respond, can you access the System Recovery Options by repeatedly clicking the F8 key at startup? If you can this "failure to boot" troubleshooting tutorial prepared by one of the Forum experts may help. It's time consuming going through the steps but many people have been able to solve their startup issues.

Troubleshooting Windows 7 Failure to Boot

Important to make sure you verify your computer is malware free before moving on to Step 4. If you need a bootable Windows 7 installation DVD, Step 5 explains how to obtain one. Also, this general troubleshooting tutorial may offer some additional items to check while waiting for a BSOD expert.

Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
Reply

 BSOD While Restarting the computer




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