BSOD While Restarting the computer


  1. thejourneynext
    Posts : 8
    Windows 7 Ultimate x32
       New #1

    BSOD While Restarting the computer


    I encountered BSOD attack as I was restarting my pc.
    I am not able to run the SF Diagnostic Tool as i cannot start my pc and if i try to run it in the safe mode or Directory Services Restore Mode then the explorer freezes.
    (Yes, I disabled my antivirus before running it in the DSR mode)
    Meanwhile, I have this detail. I hope it will be useful for the experts over here.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 00000003
    BCP2: 863B8D40
    BCP3: 863B8EAC
    BCP4: 82C44D50
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\081512-12906-01.dmp
    C:\Users\Narang\AppData\Local\Temp\WER-38328-0.sysdata.xml

    Waiting eagerly for a solution.
      My Computer
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    I'm not a BSOD expert. While waiting for one our overworked Forum members to respond, can you access the System Recovery Options by repeatedly clicking the F8 key at startup? If you can this "failure to boot" troubleshooting tutorial prepared by one of the Forum experts may help. It's time consuming going through the steps but many people have been able to solve their startup issues.

    Troubleshooting Windows 7 Failure to Boot

    Important to make sure you verify your computer is malware free before moving on to Step 4. If you need a bootable Windows 7 installation DVD, Step 5 explains how to obtain one. Also, this general troubleshooting tutorial may offer some additional items to check while waiting for a BSOD expert.

    Troubleshooting Steps for Windows 7
      My Computer
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