BSOD when resuming from sleep


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD when resuming from sleep


    Hi all, I have been having an BSOD error report when resuming from sleep. Sometimes it will work fine, but generally it will start in BIOS giving me the option to start in safe mode etc. Starting normally always works with an error report waiting once windows starts. I tried going back to OEM version which was home premium x64(am using clean install of ultimatex64) via the f9 & back to factory default, but the problem persisted. I've read through other posts that it's often driver related.
    hardware:
    Asus UX31E Zenbook
    4GB ram
    128GB SSD
    2nd gen i5
    And i've reinstalled ultimate. Any help appreciated.
    Last edited by agr75; 16 Aug 2012 at 15:27.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Hello there!

    Seems like the crashes didn't produce any dump files. But when search the Event logs and found X64_0x9F_3_POWER_DOWN_IMAGE_athrx.sys which is referring to your Atheros Wireless LAN driver. I would recommend to remove it and download a fresh copy and reinstall it. http://www.atheros.cz/atheros-wirele...et=40&system=5

    Code:
    Event[16317]:
      Log Name: Application
      Source: Windows Error Reporting
      Date: 2012-08-16T20:00:22.000
      Event ID: 1001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: agr-PC
      Description: 
    Fault bucket X64_0x9F_3_POWER_DOWN_IMAGE_athrx.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 
    P2: 
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    C:\Windows\Minidump\081612-7269-01.dmp
    C:\Users\agr\AppData\Local\Temp\WER-16770-0.sysdata.xml
    C:\Users\agr\AppData\Local\Temp\WERAC83.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\agr\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0bf9fa36
    
    Analysis symbol: X64_0x9F_3_POWER_DOWN_IMAGE_athrx.sys
    Rechecking for solution: 0
    Report Id: 081612-7269-01
    Report Status: 0
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    ok thanks. actually makes sense with the timing of sleep not working as i did download new drivers for it at about that time. i'll do that and repost.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Thanks alot Capt. Jack, changing drivers seems to have done the trick. I put it to sleep manually 3 or 4 times and worked every time. Really appreciate your help. I should really have tried that myself, as for some silly reason I downloaded that driver from somewhere other than the asus member site. Lesson learnt
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    No problem. Glad it's working :)
      My Computer


 

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