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Windows 7: Black Screen After User Logon in Windows 7; After Virus Removal


17 Aug 2012   #1

Windows 7 Home Premium
 
 
Black Screen After User Logon in Windows 7; After Virus Removal

Hello,

I recently just battled the virus Win32:Small-NNE [trj] from the Anti-Phishing Domain Adviser program that was installed, without my knowledge. Now that it is removed and I am declared virus free by Avast, Malwarebyes and Spybot Search and Destroy I started my computer up in normal mode. However, after logging in it is just black with a white cursor. I have two monitors, but in case it matters there is only one cursor and it can move to either screen. I cannot access crtl + alt + del for the task manager and it just sits and sits. I didn't have the patience to wait more than ten minutes because I know its not supposed to do that. Prior to the virus issue it booted in less than thrity seconds all the way to my desktop. Oh, and the time from log-in to supposed desktop screen is longer than usual but still not more than a minute or two.

So my question is now, is this repairable or did the virus do permanent damage to my pc? If it is, please please instruct me on how to fix it, since it does still run in safe mode.

I don't think it would help for you to know my model specifications, but it is custom so if you need to know a certain part I will tell you instead of just rambling off everything in the case lol.

Your help is greatly appreciated!!

My System SpecsSystem Spec
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17 Aug 2012   #2

Windows 7 Home Premium
 
 

So it seems in C:\ProgramData the Anti-Phising program still had a file. After deleting it, and with minor delay my computer loaded my desktop like normal. I think it was like, holding my computer hostage lol.
My System SpecsSystem Spec
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 Black Screen After User Logon in Windows 7; After Virus Removal




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