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Windows 7: BSOD 9f while idling

17 Aug 2012   #1
rviscuso

windows 7 home premium
 
 
BSOD 9f while idling

The dreaded BSOD 9F driver power state failure has been a problem for the last few months. HP dv7 laptop is about 1 1/2 yrs old. BSOD is random; sometimes a week can go by and at others multiple times in a day. I updated the BIOS to F.1B, the radeon graphics hd6770m driver is 8.830.6.2000 4/12/2011 with no improvement. sevenforums.zip is attached. What else do you need to know?


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17 Aug 2012   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Broadcom blue tooth driver. Try uninstalling the device and seeing if the crashes stop.
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17 Aug 2012   #3
rviscuso

windows 7 home premium
 
 

Thanks for the quick response. A quick eduction if you don't mind; what led you to this conclusion? Is there something in the dump I can search?
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17 Aug 2012   #4
rviscuso

windows 7 home premium
 
 

Since I do not use bluetooth I went ahead and disabled it. Only time will tell if it works.

I tried locating in the sevenforums file created as well as the mini dump files, event viewer and bluescreen viewer but could not see how any of that ties to the bluetooth.
What should I be looking for?
My System SpecsSystem Spec
18 Aug 2012   #5
rviscuso

windows 7 home premium
 
 

I wish I could say disabling the bluetooth worked but unfortunately it did not. I ran sfc scannow and chkdsk but did not find any errors.

What else should I be checking?
My System SpecsSystem Spec
18 Aug 2012   #6
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Did it blue screen? I need the dump file if it did.

Thanks
My System SpecsSystem Spec
18 Aug 2012   #7
rviscuso

windows 7 home premium
 
 

I looked in the sevenforums file (zip attached) but do not see a DMP file dated 8/17.
It looks as if only older DMP's were included. What gives?
My System SpecsSystem Spec
12 Sep 2012   #8
rviscuso

windows 7 home premium
 
 

It's been a few weeks since I disabled the Broadcom bluetooth. I think that second 9F dump which occured following the disable was because I did not boot the laptop. Since then the problem has not recurred.

Thanks to Anthony. I wish I knew how you figured it out. If you have the time let me know. Thanks again!!
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 BSOD 9f while idling




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