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Windows 7: BSODs becoming more frequent USB_BUG_CODE error

17 Aug 2012   #1
mtrain

Windows 7 Ultimate x64
 
 
BSODs becoming more frequent USB_BUG_CODE error

I have been getting BSOD's with the USB_BUG_CODE error. It used to be once every few months but it seems to be getting more frequent. I have attached the zip file with the information compiled by the diagnostic tool.


My System SpecsSystem Spec
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17 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

Which version of Avast do you use ?

Avast is causing the BSODs for you there. Driver Reference Table - aswSnx.SYS . Either upgrade it to the latest , or shift to Microsoft Security Essentials - Free Antivirus for Windows .

At the same time, you are having problems with your USB 1.1 & 2.0 Port Driver . Driver Reference Table - USBPORT.SYS . I guess these Tips for solving problems with USB devices will help you .
My System SpecsSystem Spec
17 Aug 2012   #3
mtrain

Windows 7 Ultimate x64
 
 

I've made sure that Avast is updated to the latest version and I will see if that helps. I will go through USB trouble shooter and see if that brings up anything. Thanks for your help.
My System SpecsSystem Spec
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17 Aug 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

Let us know the results.

But anytime you may shift to Microsoft Security Essentials with windows firewall.Its totally free, and sometimes claimed to be better than Avast .
My System SpecsSystem Spec
17 Aug 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

One more suggestion, you may try USB Selective Suspend - Turn On or Off , just as a test that if it is causing by the posts physically or the post drivers are playing the role in the BSODs.
My System SpecsSystem Spec
17 Aug 2012   #6
mtrain

Windows 7 Ultimate x64
 
 

I went into the advanced power settings and the USB suspend was enabled for while on battery and disabled while plugged in. I switched them both to enabled as it seems that I only get the BSOD's while plugged in.
My System SpecsSystem Spec
17 Aug 2012   #7
mtrain

Windows 7 Ultimate x64
 
 

Correct me if i am wrong but if I get another BSOD I can just post the mini dump file here and you would be able to see whether it was Avast or the USB drivers that caused it??
My System SpecsSystem Spec
18 Aug 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

Quote   Quote: Originally Posted by mtrain View Post
Correct me if i am wrong but if I get another BSOD I can just post the mini dump file here and you would be able to see whether it was Avast or the USB drivers that caused it??
OK , post it again you get another one
My System SpecsSystem Spec
23 Aug 2012   #9
mtrain

Windows 7 Ultimate x64
 
 
it happened again

Well last night while I was sleeping it happened again. I've attached the minidump file.

micah
My System SpecsSystem Spec
23 Aug 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

Now, it is EHCI eUSB Miniport Driver , usbehci.sys .

Do you have anything plugged in the USB post ? If so , unplug it . And then see if further BSODs occur. May be it is a bad port, or a bad device attached there .
My System SpecsSystem Spec
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 BSODs becoming more frequent USB_BUG_CODE error




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