BSOD on startup, code 24 caused by Ntfs.sys


  1. Posts : 57
    Windows 7 Professional 64bit
       #1

    BSOD on startup, code 24 caused by Ntfs.sys


    I get the BSOD when restarting my machine (which I rarely do). It kicks in several seconds after my desktop comes up. After it restarts, it's usually fine (although sometimes it hits a second BSOD). But, once it's up and stable, no more BSOD. Thanks for any help tracking it down!
      My Computer


  2. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #2

    Uninstall DAEMON Tools Lite its known to crash windows 7
      My Computer


  3. Posts : 57
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the reply. I've had it installed for years, and the BSOD just started. Is that the only thing it could be? Not a drive or memory problem?
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    lucasbuck,
    It's not the only problem you might have.

    For the sake of fixing your system and fault-isolation, uninstall Daemon Lite.

    Also, help us to help you by:

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Manufacturer and Model and
    ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    You will find that in Speccy, you can select info from the display
    using your mouse/touchpad and then paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.
    =====================================
    =====================================

    After you update your specs and after you have deleted Daemon Tools,
    then let us know. After that, I'l take a look at your uploaded file.
      My Computer


  5. Posts : 57
    Windows 7 Professional 64bit
    Thread Starter
       #5

    Thank you. I uninstalled Daemon tools, and still have the BSOD. I used Speccy and added my specs, and made another diagnostic zip with the new BSOD. Thanks again for looking.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #6

    Lucas,
    Fully and completely update your Windows 7.

    UPDATING YOUR WIN 7
    1. ASSURE THAT YOU RECEIVE ALL UPDATES
    WIN | type WINDOWS UPDATE | ENTER |
    Change settings (left-hand column) |
    checkmark all four of the boxes | OK
    button

    Approve any dialog boxes presented. Let Windows install any update features.

    WIN is the key with the Microsoft flag on top.

    2. INSTALL CRITICAL UPDATES
    Check for Updates
    (left-hand column)
    Install ALL critical updates.
    Restart your computer (even if not prompted)

    Repeat this procedure until there are no more critical updates.

    DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

    3. INSTALL IMPORTANT UPDATES
    Use the “critical update” procedure until all important updates are installed.

    4. INSTALL OPTIONAL UPDATES
    Under Optional updates you will be presented with:
    a) Microsoft Bing Desktop which is of questionable value
    b) a list of about 34 language updates.

    You can hide those updates so that aren't continually notified of those updates.
    When you click on 34+ optional updates are available, then you
    a) highlight all of the language updates,
    b) right-click anywhere in the highlighted list.
    c) click on Hide Updates,
    d) OK button.
    Install ALL other Optional Updates.
    Use the “critical update” procedure.

    UPDATE GOLDEN RULES

    Install ALL, yes, ALL updates.
    This is Win 7 and not Vista or XP (eXPired).

    UPDATE IS HUNG –TAKING FOREVER
    Hung is very doubtful unless you interrupted updates.

    CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
    Lo and behold, Windows Update is still running!

    You hold down the CTRL and SHIFT keys.
    While holding them down, tap the ESC key once.
      My Computer


 

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