| Windows 7: BSOD - Screen goes black and upon restart tells me I got a blue screen |
18 Aug 2012
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| | MS Windows 7 Home Premium 32-bit SP1 8 posts |
Updated my system specs and yes, they are still occurring but I have found out when they usually happen is during youtube vids, I can't even get through two videos without having a BSOD. | My System Specs |
| System Manufacturer/Model Number Dell Inspiron 545 desktop OS MS Windows 7 Home Premium 32-bit SP1 CPU Intel Core 2 Quad Q8200 @ 2.33GHz Motherboard Dell Inc. 0N826N (Socket 775) Memory 4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18) Graphics Card 1024MB GeForce GT 240 (PNY) Monitor(s) Displays DELL S2309W Screen Resolution 1920x1080 Keyboard Microsoft sidewinder X4 Mouse Sharkoon Fireglider Laser Mouse Cooling Fans... many fans Hard Drives 466GB Hitachi Hitachi HDP725050GLA360 ATA Device (SATA) Internet Speed Varies from an all time low of 0.1mps to 5mps Other Info Plantronics Gamecom 780 PC Gaming Headset
Bluetooth adaptor |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
Will be a little while before I can view the new results.
In the meantime, whenever you get ready to view a youtube video, exit from all other programs. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
You never told me how your updated your nvidea driver.
Follow the procedure in this link, except:
Do NOT use the DriverSweeper which sometimes eliminates needed drivers.
After you've updated then restore that setting about not using Microsoft for updates. nVidia Driver Cleanup Guide | Captain Debugger
Last edited by karlsnooks; 18 Aug 2012 at 07:36 PM..
Reason: spelliing
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
Matt,
Use this procedure so that your minidumps end up on your computer in the preferred location: MEMORY DUMPS - REQUIREMENTS Enable automatic management of the Paging file WIN + PAUSE/BREAK key combo | Advanced system settings (left-hand side) | Advanced tab, Performance section, Settings | Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK STARTUP AND RECOVERY SETTINGS WIN + PAUSE/BREAK key combo | Advanced system settings (left-hand side) |
Advanced tab, Startup and Recovery section, Settings | System Failure section | checkmark Write an Event to the system log | uncheck Automatically restart |
Under Write debugging information, select Small memory dump | in the Small dump directory: box, enter %SystemRoot%\Minidump| OK If Overwrite any existing file is checked, then: Ø Under Write debugging information, select Kernel memory dump Ø Uncheck Overwrite any existing file Ø Under Write debugging information, select Small memory dump Ø OK button
If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7. ENABLE THE WINDOWS ERROR REPORTING SERVICE WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service | Rt-clk on Windows Error Reporting Service | Properties |
General tab | for Startup type, choose Automatic | In Service status, Start button (unless grayed out) | OK ASSURE THAT CCLEANER IS NOT DELETING DUMPS CCLEANER | Cleaner icon | Windows tab | System category | Uncheck Memory Dumps · WINDOWS ERROR REPORTING SERVICE must NOT be disabled! · WIN | Services.msc | Enter · Under Name, locate Windows Error Reporting Service · If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START · If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service | choose Properties | General tab | set Startup type to Automatic · Close Services.msc (I like to use ALT + F4)
After a crash, the minidump file will be in %SystemRoot%\Minidump
%SystemRoot% is generally C:\Windows | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
matt,
your bios is old. your version A06. Current version: A12.
Here is link to the everything you will need to update your bios: http://www.dell.com/support/drivers/...iverId=R250485 | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
18 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
here is a link to all of the drivers for your computer.
I suspect that all of yours are not current. Drivers and Downloads | Dell [United States]
Just be sure to specify Win 7 32 bit as the OS. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
19 Aug 2012
|
| | MS Windows 7 Home Premium 32-bit SP1 8 posts |
Updated my BIOS, did the driver cleanup for my NVIDIA drivers and followed the instructions for the memory dumps but i'm a little confused as to what drivers you want me to download from your most recent post, and what you mean by "read up" on my issue (should I follow the instructions given in the forum with the similar crash?).
Watching youtube videos with only a single open tab and no other programs open seems to reduce the probability of the BSOD, but does not eliminate it entirely.
Ive also attatched another .zip after following the memory dumps intstructions. | My System Specs | | System Manufacturer/Model Number Dell Inspiron 545 desktop OS MS Windows 7 Home Premium 32-bit SP1 CPU Intel Core 2 Quad Q8200 @ 2.33GHz Motherboard Dell Inc. 0N826N (Socket 775) Memory 4.00 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18) Graphics Card 1024MB GeForce GT 240 (PNY) Monitor(s) Displays DELL S2309W Screen Resolution 1920x1080 Keyboard Microsoft sidewinder X4 Mouse Sharkoon Fireglider Laser Mouse Cooling Fans... many fans Hard Drives 466GB Hitachi Hitachi HDP725050GLA360 ATA Device (SATA) Internet Speed Varies from an all time low of 0.1mps to 5mps Other Info Plantronics Gamecom 780 PC Gaming Headset
Bluetooth adaptor |
19 Aug 2012
|
| | MS Windows 7 Ultimate SP1 64-bit 10,288 posts Austin, Texas |
post #16--follow the link. Veblen wrote a very good discussion of your problem.
go back to the website in post #18 and update all of your drivers.
So that I can investigate other causes, then: Install CCleaner: CCleaner - PC Optimization and Cleaning - Free Download list of STARTUP PROGRAMS
CCleaner | Tools icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button list of SCHEDULED TASKS
CCleaner | Tools icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button List of INSTALLED PROGRAMS
CCleaner | Tools icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button UPLOAD, as an attachment, the startup.txt file UPLOAD, as an attachment, the Scheduled Tasks.txt file UPLOAD, as an attachment, the install.txt file.
HOW TO UPLOAD Post a File or Screenshot in Seven Forums | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. BSOD - Screen goes black and upon restart tells me I got a blue screen problems? All times are GMT -5. The time now is 03:24 AM. | |