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Windows 7: BSOD - Screen goes black and upon restart tells me I got a blue screen


18 Aug 2012   #11
lovlycris

MS Windows 7 Home Premium 32-bit SP1
 
 

Updated my system specs and yes, they are still occurring but I have found out when they usually happen is during youtube vids, I can't even get through two videos without having a BSOD.


My System SpecsSystem Spec
18 Aug 2012   #12
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Will be a little while before I can view the new results.

In the meantime, whenever you get ready to view a youtube video, exit from all other programs.
My System SpecsSystem Spec
18 Aug 2012   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

You never told me how your updated your nvidea driver.

Follow the procedure in this link, except:
Do NOT use the DriverSweeper which sometimes eliminates needed drivers.
After you've updated then restore that setting about not using Microsoft for updates.

nVidia Driver Cleanup Guide | Captain Debugger
My System SpecsSystem Spec
18 Aug 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

My System SpecsSystem Spec
18 Aug 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Matt,
Use this procedure so that your minidumps end up on your computer in the preferred location:

MEMORY DUMPS - REQUIREMENTS


Enable automatic management of the Paging file
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK



STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced
tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck
Automatically restart |


Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

If Overwrite any existing file is checked, then:
Under Write debugging information, select Kernel memory dump
Uncheck Overwrite any existing file
Under Write debugging information, select Small memory dump
OK button
If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK


ASSURE THAT CCLEANER IS NOT DELETING DUMPS
CCLEANER | Cleaner icon | Windows tab | System category |
Uncheck Memory Dumps
WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
WIN | Services.msc | Enter
Under Name, locate Windows Error Reporting Service
If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in %SystemRoot%\Minidump
%SystemRoot% is generally C:\Windows
My System SpecsSystem Spec
18 Aug 2012   #16
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Matt,
Please read up on your error here:
http://www.sevenforums.com/crashes-d...ml#post2019707
My System SpecsSystem Spec
18 Aug 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

matt,
your bios is old. your version A06. Current version: A12.

Here is link to the everything you will need to update your bios:
http://www.dell.com/support/drivers/...iverId=R250485
My System SpecsSystem Spec
18 Aug 2012   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

here is a link to all of the drivers for your computer.

I suspect that all of yours are not current.

Drivers and Downloads | Dell [United States]

Just be sure to specify Win 7 32 bit as the OS.
My System SpecsSystem Spec
19 Aug 2012   #19
lovlycris

MS Windows 7 Home Premium 32-bit SP1
 
 

Updated my BIOS, did the driver cleanup for my NVIDIA drivers and followed the instructions for the memory dumps but i'm a little confused as to what drivers you want me to download from your most recent post, and what you mean by "read up" on my issue (should I follow the instructions given in the forum with the similar crash?).
Watching youtube videos with only a single open tab and no other programs open seems to reduce the probability of the BSOD, but does not eliminate it entirely.

Ive also attatched another .zip after following the memory dumps intstructions.
My System SpecsSystem Spec
19 Aug 2012   #20
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

post #16--follow the link. Veblen wrote a very good discussion of your problem.
go back to the website in post #18 and update all of your drivers.

So that I can investigate other causes, then:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
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 BSOD - Screen goes black and upon restart tells me I got a blue screen




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