BSOD - Screen goes black and upon restart tells me I got a blue screen

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  1. Posts : 12
    MS Windows 7 Home Premium 32-bit SP1
    Thread Starter
       #11

    Updated my system specs and yes, they are still occurring but I have found out when they usually happen is during youtube vids, I can't even get through two videos without having a BSOD.
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #12

    Will be a little while before I can view the new results.

    In the meantime, whenever you get ready to view a youtube video, exit from all other programs.
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    You never told me how your updated your nvidea driver.

    Follow the procedure in this link, except:
    Do NOT use the DriverSweeper which sometimes eliminates needed drivers.
    After you've updated then restore that setting about not using Microsoft for updates.

    nVidia Driver Cleanup Guide | Captain Debugger
    Last edited by karlsnooks; 18 Aug 2012 at 19:36. Reason: spelliing
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #14
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Matt,
    Use this procedure so that your minidumps end up on your computer in the preferred location:

    MEMORY DUMPS - REQUIREMENTS


    Enable automatic management of the Paging file
    WIN + PAUSE/BREAK key combo |
    Advanced system settings (left-hand side) |
    Advanced tab, Performance section, Settings |
    Advanced tab, Virtual Memory section, Change |
    checkmark Automatically manage paging file size for all drives |
    OK | OK | OK



    STARTUP AND RECOVERY SETTINGS
    WIN + PAUSE/BREAK key combo |
    Advanced system settings (left-hand side) |
    Advanced
    tab, Startup and Recovery section, Settings |
    System Failure section | checkmark Write an Event to the system log
    | uncheck
    Automatically restart |


    Under Write debugging information, select Small memory dump |
    in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

    If Overwrite any existing file is checked, then:
    Ø Under Write debugging information, select Kernel memory dump
    Ø Uncheck Overwrite any existing file
    Ø Under Write debugging information, select Small memory dump
    Ø OK button
    If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

    ENABLE THE WINDOWS ERROR REPORTING SERVICE
    WIN key | type SERVICES.MSC | ENTER |
    Scroll down to Windows Error Reporting Service |
    Rt-clk on Windows Error Reporting Service | Properties |
    General
    tab | for Startup type, choose Automatic |
    In Service status, Start button (unless grayed out) | OK


    ASSURE THAT CCLEANER IS NOT DELETING DUMPS
    CCLEANER | Cleaner icon | Windows tab | System category |
    Uncheck Memory Dumps
    · WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
    · WIN | Services.msc | Enter
    · Under Name, locate Windows Error Reporting Service
    · If Status is not Started, then
    Right-click on Windows Error Reporting Service |choose START
    · If Startup Type is not Automatic, then
    Right-click on Windows Error Reporting Service |
    choose Properties | General tab |
    set Startup type to Automatic
    · Close Services.msc (I like to use ALT + F4)

    After a crash, the minidump file will be in %SystemRoot%\Minidump
    %SystemRoot% is generally C:\Windows
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #16

    Matt,
    Please read up on your error here:
    https://www.sevenforums.com/crashes-d...ml#post2019707
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    matt,
    your bios is old. your version A06. Current version: A12.

    Here is link to the everything you will need to update your bios:
    http://www.dell.com/support/drivers/...iverId=R250485
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #18

    here is a link to all of the drivers for your computer.

    I suspect that all of yours are not current.

    Drivers and Downloads | Dell [United States]

    Just be sure to specify Win 7 32 bit as the OS.
      My Computer


  9. Posts : 12
    MS Windows 7 Home Premium 32-bit SP1
    Thread Starter
       #19

    Updated my BIOS, did the driver cleanup for my NVIDIA drivers and followed the instructions for the memory dumps but i'm a little confused as to what drivers you want me to download from your most recent post, and what you mean by "read up" on my issue (should I follow the instructions given in the forum with the similar crash?).
    Watching youtube videos with only a single open tab and no other programs open seems to reduce the probability of the BSOD, but does not eliminate it entirely.

    Ive also attatched another .zip after following the memory dumps intstructions.
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #20

    post #16--follow the link. Veblen wrote a very good discussion of your problem.
    go back to the website in post #18 and update all of your drivers.

    So that I can investigate other causes, then:

    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD, as an attachment, the startup.txt file
    UPLOAD, as an attachment, the Scheduled Tasks.txt file
    UPLOAD, as an attachment, the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums
      My Computer


 
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