BSoD only when playing Dota 2 and not any other game


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSoD only when playing Dota 2 and not any other game


    Recently i've been getting frequent BSoD while playing Dota 2. I've been playing for a while now and it wasn't like this before. it just recently started to BSoD on me while playing.

    Sometimes i'm able to get through a game or two without bsod but other times it does it on the first time. I don't really have much hardware or computer knowledge for that matter so i don't know whats up with it.

    I've also reformatted my entire computer 2 times with no prevail.

    System specs:

    Windows 7 Home Premium 64bit
    1TB Hard Drive
    AMD Athlon(tm) II X4 640 Processor 3.00 GHz
    4.00 GB RAM
    DirectX 11
    AMD Radeon HD 6670

    Heres 3 of my recent crashes from minidump
      My Computer


  2. Posts : 1,436
    Windows 8.1 Pro x64
       #2

    Please follow the https://www.sevenforums.com/crashes-d...tructions.html so we can get the needed crash files to better assist you.

    -Justin
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    hey Justin thanks for replying. heres the file with the info.
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    Hello again, Thanks for uploading the files.

    Analysis:

    Code:
    Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET
    Start Menu\Programs\ESET\ESET NOD32 Antivirus
    Start Menu\Programs\Norton Internet Security
    Having two anti-virus software installed can cause problems, such as the programs can collide. I highly suggest you uninstall one. Or uninstall both and install Microsoft Security Essentials - Free Antivirus for Windows

    Code:
    Probably caused by : dxgmms1.sys
    This driver is related to the DirectX Software. I suggest completely uninstalling, and re-install the latest driver.

    After this is done, please post back results.

    -Justin
      My Computer


  5. Posts : 5
    Windows 7
       #5

    BSOD while playing DOTA 2


    Please help me,file uploaded
    I am facing The same problem
      My Computer


 

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