Windows 7: BSoD only when playing Dota 2 and not any other game

Kevin7116 · 17 Aug 2012

Recently i've been getting frequent BSoD while playing Dota 2. I've been playing for a while now and it wasn't like this before. it just recently started to BSoD on me while playing.

Sometimes i'm able to get through a game or two without bsod but other times it does it on the first time. I don't really have much hardware or computer knowledge for that matter so i don't know whats up with it.

I've also reformatted my entire computer 2 times with no prevail.

System specs:

Windows 7 Home Premium 64bit
1TB Hard Drive
AMD Athlon(tm) II X4 640 Processor 3.00 GHz
4.00 GB RAM
DirectX 11
AMD Radeon HD 6670

Heres 3 of my recent crashes from minidump

**HonorGamer** · 17 Aug 2012

Please follow the http://www.sevenforums.com/crashes-d...tructions.html so we can get the needed crash files to better assist you.

-Justin

Kevin7116 · 18 Aug 2012

hey Justin thanks for replying. heres the file with the info.

**HonorGamer** · 18 Aug 2012

Hello again, Thanks for uploading the files.

Analysis:

Code:

Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET
Start Menu\Programs\ESET\ESET NOD32 Antivirus
Start Menu\Programs\Norton Internet Security

Having two anti-virus software installed can cause problems, such as the programs can collide. I highly suggest you uninstall one. Or uninstall both and install Microsoft Security Essentials - Free Antivirus for Windows

Code:

Probably caused by : dxgmms1.sys

This driver is related to the DirectX Software. I suggest completely uninstalling, and re-install the latest driver.

After this is done, please post back results.

-Justin

Windows 7: BSoD only when playing Dota 2 and not any other game

BSoD only when playing Dota 2 and not any other game problems?