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Windows 7: Windows 8 BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - ndu.sys


18 Aug 2012   #1

Windows 9 PRO 64 bit
 
 
Windows 8 BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - ndu.sys

I installed Windows 8 yesterday, It was great, until it started random crashing. It crashed 5 times with same error (I think). The error is: Windows 8 BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - ndu.sys.

For crash report from W8 File Collector see the attached file.


What can cause it and how can I fix it?
Thanks in advance

My System SpecsSystem Spec
.

18 Aug 2012   #2

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Wrong forum mate this is Windows 7 forum.
My System SpecsSystem Spec
18 Aug 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Your Dump files say it is cased by Ndu.sys

Driver Reference Table - Ndu.sys

Try two things .... get all windows updates , not only the security updates. At the same time, go to your hardware manufacturer's website and try to download the latest latest network drivers.

Bug Check 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

I would also suggest you to enable Driver verifier, and post another BSOD dump if you get one afte rthe driver verifier enabled.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
.


18 Aug 2012   #4

Windows 9 PRO 64 bit
 
 

Thanks for Replying guys.

Anthony, I knew that, I've also opened threads on Windows 8 forums, but some problems can be troubleshooted similarly on Windows 7/8

Arc, thanks, I'll try it. I wasn't able to find verifier as i don't have start menu, but I run it through Win+R>verifier command.

I'll report later.
Thanks Again
My System SpecsSystem Spec
18 Aug 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Sure mate. let us know .

Nice username BTW
My System SpecsSystem Spec
18 Aug 2012   #6

Windows 9 PRO 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Sure mate. let us know .

Nice username BTW
As soon as I enabled driver verifier on the next boot it gave BSOD because of RTCore64.sys.

That driver is related to msi afterburner. I booted to safe mode and removed MSI Afterburner/RealTemp/UltraISO as guys from 8forums suggested.

Now everything is working good so far, verifier is still enabled, no BSODs...
Hope it will stay the same way =)

The only problem is that I was controlling VGA fan speed with MSI Afterburner and now it will get a little hot, because default fan speed controller really sucks. I can manually set fan speed with AMD OverDrive, but that's not an option...

Anyway, Thanks for replying. Hope we have found the problem, time will tell...
And if Windows 8 has issues with Afterburner, I'm sure, that developers will release the compatible version soon.

Thank You!
I'll let you know in a day or two if i get BSODs or not.
My System SpecsSystem Spec
18 Aug 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Nice to know.

If you are out of issues, disable the driver verifier; and for controlling the fan, you may think for a nice alternative SpeedFan - Access temperature sensor in your computer .
My System SpecsSystem Spec
22 Aug 2012   #8

Windows 9 PRO 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Nice to know.

If you are out of issues, disable the driver verifier; and for controlling the fan, you may think for a nice alternative SpeedFan - Access temperature sensor in your computer .
Hello Again

So 3 days have passed and do you want to know how many BSODs I experienced? - NONE!

Thanks to you =)

BTW, UltraISO is back - no problems.
MSI Afterburner/Realtemp got replaced with SpeedFan (thanks for the hint ) - With correct configuration it can control GPU fan speed as well as MSI Afterburner (adding it to startup is another story, because it needs administrator privileges, so moving shortcut to Startup folder didn't work. I've added Speedfan to startup with Task Scheduler).

The only thing I'm lacking right now is in game on-screen-display, but I can live with that.

Thanks Again.
My System SpecsSystem Spec
22 Aug 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Good news See for some more days, too !
My System SpecsSystem Spec
24 Aug 2012   #10

Windows 8 64-bit
 
 

Hello Kashmir, do you have any firewall or antivirus software installed? Which ones?
My System SpecsSystem Spec
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 Windows 8 BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - ndu.sys




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