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Windows 7: BSOD - fileinfo.sys and ntoskrnl.exe

31 Oct 2012   #41
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That is what I was eager to know ....

Best of luck.


My System SpecsSystem Spec
.
02 Dec 2012   #42
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 
another crash

Every time I get it stable it only last for a month, this is really getting old.
My System SpecsSystem Spec
03 Dec 2012   #43
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

According the the crash dump, it is memory corruption.
Code:
STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff8000344066f - nt!MiLogFailedDriverLoad+ff
    [ ff:bf ]
1 error : !nt (fffff8000344066f)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------
You may follow it: Guide to using Memtest86+ - Geeks to Go Forums

BTW, how many slots are there, and how many RAM modules do you have? What is the temperature of your motherboard and CPU after a substantially high time of run? Upload a screenshot of Speccy summery tab after a few hours of computer run.
My System SpecsSystem Spec
.

03 Dec 2012   #44
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 
speccy and recent bsod

This is after 12 hours of running, my crashes are usually during idle time.

I have 16gb in all 4 slots, last night I took 2 out to try and pin point possible RAM issues. I've mem tested all 4 at least 10 times. I may just buy new ram or I'm starting to think one of the slots/MOBO is damaged.

This BSOD at least had a bug check string, does it still say memory corruption?
My System SpecsSystem Spec
03 Dec 2012   #45
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Heating cannot be the issue there, as I am seeing.

The recent crash is network related, but nothing precise.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88001797718, fffff880035858b8, fffff88003585110}

Probably caused by : NETIO.SYS ( NETIO!NetiopIoWorkItemRoutine+38 )

Followup: MachineOwner
---------
Network, disc and memory ... at the same time ....scan the system for possible virus infection.
Is there any ?
My System SpecsSystem Spec
03 Dec 2012   #46
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

passed both test with no virus, I can't seem to find updated drivers for my gigabit lan. Any idea where I can find those.

I read other places that sometimes that's the issue with NETIO.SYS BSOD.

update - I found the drivers and there was a new driver as of 11-23-12 I updated them accordingly.

I'll will post next crashdump
My System SpecsSystem Spec
07 Dec 2012   #47
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 
update

newest crash dump
My System SpecsSystem Spec
07 Dec 2012   #48
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

I noticed my ram was at 1333 instead of 1600 frequency, would that cause the issues I've had?
My System SpecsSystem Spec
08 Dec 2012   #49
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by bigdave View Post
I noticed my ram was at 1333 instead of 1600 frequency, would that cause the issues I've had?
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89cda26de, b3b7465eef56f634, fffff80003400514, 1}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
Arguments:
Arg1: a3a039d89cda26de, Reserved
Arg2: b3b7465eef56f634, Reserved
Arg3: fffff80003400514, Failure type dependent information
Arg4: 0000000000000001, Type of corrupted region, can be
    0 : A generic data region
    1 : Modification of a function or .pdata
    2 : A processor IDT
    3 : A processor GDT
    4 : Type 1 process list corruption
    5 : Type 2 process list corruption
    6 : Debug routine modification
    7 : Critical MSR modification

Debugging Details:
------------------


BUGCHECK_STR:  0x109

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800030e2fc0

STACK_TEXT:  
fffff880`03377498 00000000`00000000 : 00000000`00000109 a3a039d8`9cda26de b3b7465e`ef56f634 fffff800`03400514 : nt!KeBugCheckEx


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff8000340066f - nt!SepRemoveDisabledGroupsAndPrivileges+15b
    [ d2:92 ]
1 error : !nt (fffff8000340066f)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------
Memory corruption, for sure. Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

Also, if you are sure that there are some abnormal reduction in RAM voltage, you may increase it back to default.
My System SpecsSystem Spec
08 Dec 2012   #50
bigdave

MS Windows 7 Home Premium 64-bit SP1
 
 

I'm using the other 2 sticks of ram and increased the frequency to 1600mhz, I will just buy another set of the RAM week.
My System SpecsSystem Spec
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 BSOD - fileinfo.sys and ntoskrnl.exe




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