BSOD while running CPU intensive programs - Bug Check Code 0x00000124

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  1. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #11

    Hows it going Russ?
      My Computer


  2. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #12

    Hey Ant,
    Thanks for responding. I wanted to wait a while before replying to see if it would happen again. I was optimistic that your solution would fix the problem, but alas, I just got another BSOD. Any other suggestions you may have?

    Thanks,
    Russ
      My Computer


  3. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #13

    Ant,
    I also just attached another of the zip files with the latest information.

    Thanks again,
    Russ
      My Computer


  4. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #14

    I still see some Asus entry's Please make sure its remove completely!!

    Download CPUZ and post an image of each tab.

    Thanks
      My Computer


  5. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #15

    Ant,
    Thanks for your response. I see a couple of ASUS entries too, but they seem to be for things like "ASUS Fan Control" and "ASUS System Control". These aren't necessary for the fans and motherboard to run properly?

    I've attached the images from CPU-Z, as well as a text and html file that I was able to output from CPU-Z with information.

    I really appreciate your help here.

    -Russ
      My Computer


  6. Posts : 1,314
    Windows 7 64-bit
       #16

    Just for some additional information, the two 0x124 crashes report that there was an internal CPU timer error. This is most often a problem with the CPU itself, but it can be caused by external interference, such as overheating, voltage problems (overclocking or PSU/Mobo issues), bent/broken CPU/socket pins, or even BIOS or driver issues.

    I agree with Anthony that motherboard software is a big no-no, as they're often broken and gimmicky, ending up manifesting hardware-related errors like this when they themselves are the cause of it all. You're best to just clean up anything left that you installed for your motherboard, only leaving drivers (not USB drivers or AI Charger) updated and intact. This also does include removing the fan and "system control" stuff. Go ahead and do a BIOS update in addition to all of this while you're at it.

    The one C4 error has Driver Verifier detecting PEUpdater (Asustek updating software) seemingly performing something unscrupulous. You may need to remove this as well if possible, and update drivers manually instead of relying on automated update software.

    Just wanted to add that all in. Continue the investigation.

    Analysts:

    Code:
    1: kd> !errrec fffffa800fd83028
    ===============================================================================
    Common Platform Error Record @ fffffa800fd83028
    -------------------------------------------------------------------------------
    Record Id     : 01cd7ec99d4d9cc3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/21/2012 2:02:59 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fd830a8
    Section       @ fffffa800fd83180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000001
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fd830f0
    Section       @ fffffa800fd83240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000001
    CPU Id        : a9 06 03 00 00 08 10 01 - ff e3 ba 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800fd83240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fd83138
    Section       @ fffffa800fd832c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal timer (Proc 1 Bank 3)
      Status      : 0xbe00000000800400
      Address     : 0x0000380002eddfad
      Misc.       : 0x000000000003ffff
    
    
    ____
    
    
    0: kd> !errrec fffffa800fe04028
    ===============================================================================
    Common Platform Error Record @ fffffa800fe04028
    -------------------------------------------------------------------------------
    Record Id     : 01cd7d5bb1738bc3
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/18/2012 17:28:01 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fe040a8
    Section       @ fffffa800fe04180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fe040f0
    Section       @ fffffa800fe04240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : a9 06 03 00 00 08 10 00 - ff e3 ba 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800fe04240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800fe04138
    Section       @ fffffa800fe042c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal timer (Proc 0 Bank 3)
      Status      : 0xbe00000000800400
      Address     : 0x0000380002cd01fb
      Misc.       : 0x000000000003ffff
      My Computer


  7. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #17

    Thanks guys. I uninstalled all that I could from ASUS using the Windows Uninstallers, and then I saw some services running that had to do with ASUS, so I stopped and disabled all of them. I wasn't sure how to completely remove it, but maybe this is good enough?

    I attached the latest files for your info. I'm going to try running my video encoding soon to try to force a BSOD. If you think of anything else I could try in the meantime, please let me know. I'll respond back if I get a BSOD.

    Thanks again,
    Russ
      My Computer


  8. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #18

    So unfortunately the BSOD happened again, even after removing and stopping all ASUS services. Any other suggestions that I should try?

    Thanks,
    Russ
      My Computer


  9. Posts : 1,314
    Windows 7 64-bit
       #19

    Can you provide us the new crashdump? Thanks.

    Also, if worse comes to worse, you can always turn on Driver Verifier and provide us any new crashdumps from that. However, my initial suspicions may be accurate: you have a bad CPU, PSU, or motherboard, or memory, in that order from most suspect to least.
      My Computer


  10. Posts : 17
    Windows 7 Professional 64bit
    Thread Starter
       #20

    Vir,
    I attached the latest diagnostic files. I've actually ran the verifier and it will crash within a minute of logging into Windows. I believe the first minidump file I attached was due to running through verifier.

    Thanks,
    Russ
      My Computer


 
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