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Windows 7: BSOD while running CPU intensive programs - Bug Check Code 0x00000124


18 Aug 2012   #1

Windows 7 Professional 64bit
 
 
BSOD while running CPU intensive programs - Bug Check Code 0x00000124

Hello all,
I went through my first attempt at building my own computer about 2 months ago and the process went fine. But about a week after I began using it, I started getting BSOD that seemed happen whenever I would run a CPU intensive program (Handbrake, VMWare Player, etc). It won't always crash when running one of these, but maybe once every couple of days when running a program such as this. I've tried the following after researching online:
  • Ran memtest86 overnight, no errors found in RAM
  • Put in a beefier CPU cooler (ZALMAN CNPS9500A-LED 92mm 2 Ball CPU Cooler) to lower the CPU temps
  • Reinstalled to a fresh version of Windows 7
  • Ran 'verifier.exe' according to the steps shown in many posts here - the result of this is that about 30-60 seconds after I login to Windows, a BSOD occurs - this is repeatable every time until I cancel the verifier program

The specs of this computer are as follows:
  • Intel Core i7 3770 processor
  • Microsoft Windows 7 Professional x64
  • Antec BP550 Plus 550W Continuous Power ATX12V V2.2 80 PLUS Certified Modular Active PFC Power Supply
  • G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory Model F3-10666CL9D-16GBXL
  • ASUS Sabertooth Z77 LGA 1155 Intel Z77 HDMI SATA 6Gb/z USB 3.0 ATX Intel Motherboard
  • NVIDIA GTX GeForce 550ti (installed AFTER the BSOD started occurring)
  • Crucial M4 2.5" 64 GB SATA III Internal SSD
  • Seagate 300 GB HDD (don't have the exact model here)
  • ASUS 24x DVD-RW (don't have the exact model here)

I've attached the Seven Forums output of the Diag Tool. The "081812-16208-01.dmp" file was created when I tried testing with the Microsoft 'verifier.exe' program as mentioned above, and the "081812-12386-01.dmp" file was created when trying to convert video using Handbrake.

Any help here would be greatly appreciated, and if you need more information please let me know.

Thanks,
Russ

My System SpecsSystem Spec
.

18 Aug 2012   #2

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Are you overclocking? If so stop!! Could you also uninstall remove completely the AsusTek Overclocking Utilities.

Thanks Ant
My System SpecsSystem Spec
18 Aug 2012   #3

Windows 7 Professional 64bit
 
 

Ant,
Thanks for your reply. Sorry I should have mentioned that I am not overclocking, since I only have a 3770 CPU, not 3770K. I don't have the AsusTek Overclocking Utilities installed either.

Thanks,
Russ
My System SpecsSystem Spec
.


18 Aug 2012   #4

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Running Tasks:
My System SpecsSystem Spec
18 Aug 2012   #5

Windows 7 Professional 64bit
 
 

Sorry about that, I assumed the Overclocking Utilities were different than the AI Suite II that came with the motherboard. I uninstalled everything and ran the Seven Forums Diag Tool again (attached zip). Could that have been the issue? Should I just try to force a BSOD again and see if I get it?

Thanks,
Russ
My System SpecsSystem Spec
18 Aug 2012   #6

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

No Problem, Just use your PC as normal and wait and see if it happens.

The Dump files were showing a lot of memory corruption, I thought you may be Overclocking.
My System SpecsSystem Spec
18 Aug 2012   #7

Windows 7 Professional 64bit
 
 

Ok thanks. I'm attempting to encode the same video files using Handbrake that I did earlier when the crash occurred. When you say "memory corruption", do you mean the RAM sticks? I ran memtestx86 last night, 7 passes and no errors at all. Or does this refer to some other memory corruption?

Thanks,
Russ
My System SpecsSystem Spec
18 Aug 2012   #8

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

It could be the memory but not always, might be some driver/software corrupting the data in memory.
My System SpecsSystem Spec
18 Aug 2012   #9

Windows 7 Professional 64bit
 
 

Thanks - I'll respond back if it happens again. I'm going to run encoding all day today to push the limit and try to get a BSOD.
My System SpecsSystem Spec
18 Aug 2012   #10

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Go for it!!
My System SpecsSystem Spec
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 BSOD while running CPU intensive programs - Bug Check Code 0x00000124




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