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Windows 7: BSOD SYSTEM_SERVICE_EXCEPTION 0C0000003B on new build

19 Aug 2012   #1
jumpgroup

Windows 7 Professional 64
 
 
BSOD SYSTEM_SERVICE_EXCEPTION 0C0000003B on new build

Debugging new build
Please Disregard DMPs before 8-19-12. Replaced bad memory. New ones tested fine.

SYSTEM_SERVICE_EXCEPTION occured on 1st boot after replacing bad memory.

Sometimes crashes on boot.

Bought COD MW3, which consistently crashes in non-SAFE MODE after a few minutes of game play.

I need this primarily for work, however, and would really appreciate your help getting it stable.


My System SpecsSystem Spec
.
19 Aug 2012   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Can you remove / Uninstall the all the Asus ai suite software from your system. While we debug please, your getting hardware faults just want to be sure its not messing with the dump files

P.S Thanks for naming your files your username
My System SpecsSystem Spec
19 Aug 2012   #3
jumpgroup

Windows 7 Professional 64
 
 
AI Suite Uninstalled - New DMP Attached

Thanks for your prompt reply, Anthony. Greatly appreciated!

AI Suite is gone. Rebooted. Got about 10 good minutes out of MW3 before the last crash. New DMP is attached.

FYI, the first BSOD after getting the clean memory happened when MW3 was installing the DirectX drivers. Don't know if that's significant, but I figure anything might help.
My System SpecsSystem Spec
.

19 Aug 2012   #4
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

No dump file in there! Can you also update your gfx driver with the newest from AMD AMD Support & Drivers

Thanks
My System SpecsSystem Spec
19 Aug 2012   #5
jumpgroup

Windows 7 Professional 64
 
 
Minidump only attached

Anthony,

Try this one.

I already updated to the newest driver, but there's a beta on the site.

Do we want to go there?
My System SpecsSystem Spec
19 Aug 2012   #6
jumpgroup

Windows 7 Professional 64
 
 
Newer New Driver

Actually, there was a newer one...

Just installed and will reboot...just for fun.

...and post a new DMP if it happens.
My System SpecsSystem Spec
19 Aug 2012   #7
jumpgroup

Windows 7 Professional 64
 
 
MW3 Crashed - no BSOD yet <eom>

...still trying.
My System SpecsSystem Spec
20 Aug 2012   #8
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Hows it going Jeff?
My System SpecsSystem Spec
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 BSOD SYSTEM_SERVICE_EXCEPTION 0C0000003B on new build




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