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Windows 7: win 7 pro freezes then BSOD status 0xc0000010


19 Aug 2012   #1

Windows 7 pro 64bit
 
 
win 7 pro freezes then BSOD status 0xc0000010

Hi guys and gals, I'll keep it short in case I get cut off again.

Ok win 7 pro, run as normal up to an hour before it freezes the crashes.

I put most of the computer info in my profile when I registered via the other computer.

technical information.

Stop: 0x000000F4 (0x0000000000000003, 0xFFFFFA800B14A740, 0xFFFFFA800B14AA20, 0xFFFFF80003398510)

Physical memory dump failed with status 0c0000010.

Ask any question and information please, I can stick it in word then copy and paste in this thread to save time between crashes.

Pss, zip attached, I have also uninstalled avast and installed ms essentials as recommended by you good people.

My System SpecsSystem Spec
.

20 Aug 2012   #2

Windows 7 pro 64bit
 
 

Any clues good people.
My System SpecsSystem Spec
20 Aug 2012   #3

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

No dump files?
My System SpecsSystem Spec
.


20 Aug 2012   #4

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Can you please Uninstall this Program Advanced System Care 4 While we Trouble Shoot your problem

Thanks
My System SpecsSystem Spec
20 Aug 2012   #5

Windows 7 pro 64bit
 
 

Hi, Thanks you for any guidance.

No, In SFDiagnostic under minidump it says "No dump found"

I uninstalled 4 and upgraded to 5, would you like that uninstalled and a new log
My System SpecsSystem Spec
20 Aug 2012   #6

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Check System Dump Settings:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. In the Write debugging information list, click Small memory dump (64k).
Wait for BSOD then post New SFDiagnostic Files



Thanks
My System SpecsSystem Spec
20 Aug 2012   #7

Windows 7 pro 64bit
 
 

Hi, have uninstalled advanced system care, and added an updated zip.

Additional info if it helps.

A couple of times it crashed last night when I pressed the re-set button "drive 00" was missing and I had to boot from the recovery disk.

Just read your last post the zip is before that, I'll tun through the test and post again.
My System SpecsSystem Spec
20 Aug 2012   #8

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Can you Scan your System Using this: http://www.filehippo.com/download_ma..._anti_malware/
My System SpecsSystem Spec
20 Aug 2012   #9

Windows 7 pro 64bit
 
 

Full scan running as requested.

Having problems finding the small memory dump (64k)

There's a small memory dump (254mb) or memory dump it is set on the later, shall I change it to the 254mb

The computer just froze lol, I have to re-boot and start again.
My System SpecsSystem Spec
20 Aug 2012   #10

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Small memory dump (64k)
My System SpecsSystem Spec
Reply

 win 7 pro freezes then BSOD status 0xc0000010




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