| Windows 7: Intermittent BSOD: SYSTEM_SERVICE_EXCEPTION and KMODE_EXCEPTION |
20 Aug 2012
|
#1 | | Windows 7 x64 Ultimate, SP1 Liverpool, England |
Intermittent BSOD: SYSTEM_SERVICE_EXCEPTION and KMODE_EXCEPTION Hi,
Been getting intermittent blue screen for the last few month, normally with several weeks between them. I've updated a number of drivers but nothing has helped. Can anyone see anything in the attached files that might be relevant?
Thanks,
Kevin | My System Specs |
| OS Windows 7 x64 Ultimate, SP1 |
20 Aug 2012
|
#2 | | Microsoft Windows 7 Ultimate: x64 (SP1) Denmark |
Hello Kevin and welcome to Sevenforums. BSOD Analyse 7 ready
How long have you been running Windows 7 on this motherboard? I believe that your hardware barely can support running Windows 7. Your BIOS is from 2009 which could be problematic.
Here are some of my suggestions: - Search your hardware parts on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.
- (For an automatic check, you can use the Upgrade Advisor)
Code: BIOS Version/Date American Megatrends Inc. 1302, 24/03/2009 Best Regards,
Frederik. | My System Specs | | System Manufacturer/Model Number Brewed OS Microsoft Windows 7 Ultimate: x64 (SP1) CPU Intel® Core™ i5-2500K Processor Motherboard ASUS P8Z68-V PRO Memory Kingston DDR3 HyperX 1600MHz 8GB Graphics Card ASUS GTX 560 TI DirectCU II 900MHz Sound Card Realtek® ALC892 8-Channel High Definition Audio CODEC Monitor(s) Displays ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800 Screen Resolution ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800] Keyboard Logitech G15 Mouse Coolermaster Sentinel Advanced PSU Corsair 750W Power Supply Case Coolermaster CM Scout Cooling Zalman FS-C77 Fatal1ty CPU Cooler Hard Drives 500 GB WD Caviar SE116 7200rpm SATA2 Internet Speed [↓ 10 MB/s DL] [↑ 1 MB/s UL] Other Info - ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking |
20 Aug 2012
|
#3 | | Windows 7 x64 Ultimate, SP1 Liverpool, England |
Motherboard is accepted by the upgrade advisor. Whilst it is a few years old, the motherboard was ahead of the curve at the time, and other than these BSODs it runs windows 7 without any problems. Performance is excellent, no hint of barely supporting the operating system at all. I've got windows 7 running on much older systems, such as my compaq TC1100 which is circa 2004! | My System Specs | | OS Windows 7 x64 Ultimate, SP1 |
20 Aug 2012
|
#4 | | Windows 7 x64 Ultimate, SP1 Liverpool, England |
Forgot to add, I've been running it pretty much since the RTM became available on MSDN, and for most of that time I've not been having BSOD problems. Unfortunately I can't link the time they started to any hardware or software changes. Not to say there isn't a link, just that I can't remember. | My System Specs | | OS Windows 7 x64 Ultimate, SP1 |
24 Aug 2012
|
#5 | | Windows 7 x64 Ultimate, SP1 Liverpool, England |
Anybody? Is there no info in the files, or have I not submitted the right info? | My System Specs | | OS Windows 7 x64 Ultimate, SP1 |
24 Aug 2012
|
#6 | | Microsoft Windows 7 Ultimate: x64 (SP1) Denmark |
Hello Kev.
Sorry I might have missed your thread in my sub-box. 
You have submitted the right info. Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners. Be sure to check your warranty rules and regulations before opening your case.* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots. Best Regards,
Frederik. | My System Specs | | System Manufacturer/Model Number Brewed OS Microsoft Windows 7 Ultimate: x64 (SP1) CPU Intel® Core™ i5-2500K Processor Motherboard ASUS P8Z68-V PRO Memory Kingston DDR3 HyperX 1600MHz 8GB Graphics Card ASUS GTX 560 TI DirectCU II 900MHz Sound Card Realtek® ALC892 8-Channel High Definition Audio CODEC Monitor(s) Displays ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800 Screen Resolution ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800] Keyboard Logitech G15 Mouse Coolermaster Sentinel Advanced PSU Corsair 750W Power Supply Case Coolermaster CM Scout Cooling Zalman FS-C77 Fatal1ty CPU Cooler Hard Drives 500 GB WD Caviar SE116 7200rpm SATA2 Internet Speed [↓ 10 MB/s DL] [↑ 1 MB/s UL] Other Info - ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking |
24 Aug 2012
|
#7 | | Windows 7 x64 Ultimate, SP1 Liverpool, England |
Cheers Frederick, I'll give that a try. Two 4 gig sticks, so won't be much effort to scan, just need to remember to bring a memory stick into the office with me! | My System Specs | | OS Windows 7 x64 Ultimate, SP1 |
25 Aug 2012
|
#8 | | Microsoft Windows 7 Ultimate: x64 (SP1) Denmark |
Take the time you'll need.
Best Regards,
Frederik. | My System Specs | | System Manufacturer/Model Number Brewed OS Microsoft Windows 7 Ultimate: x64 (SP1) CPU Intel® Core™ i5-2500K Processor Motherboard ASUS P8Z68-V PRO Memory Kingston DDR3 HyperX 1600MHz 8GB Graphics Card ASUS GTX 560 TI DirectCU II 900MHz Sound Card Realtek® ALC892 8-Channel High Definition Audio CODEC Monitor(s) Displays ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800 Screen Resolution ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800] Keyboard Logitech G15 Mouse Coolermaster Sentinel Advanced PSU Corsair 750W Power Supply Case Coolermaster CM Scout Cooling Zalman FS-C77 Fatal1ty CPU Cooler Hard Drives 500 GB WD Caviar SE116 7200rpm SATA2 Internet Speed [↓ 10 MB/s DL] [↑ 1 MB/s UL] Other Info - ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking Intermittent BSOD: SYSTEM_SERVICE_EXCEPTION and KMODE_EXCEPTION problems? All times are GMT -5. The time now is 06:52 AM. | |