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Windows 7: Windows 7 x64 - crashes in ntdll.dll

20 Aug 2012   #1

Windows 7 x64
 
 
Windows 7 x64 - crashes in ntdll.dll

Recently I've started getting crashes in ntdll.dll. I'm seeing it in failed Windows Update installs and some third party apps. I've run chkdsk /f and chkdsk /r - the disk is essentially error free. I've opened an elevated command prompt and tried running system file checker (sfc /scannow) and this fails at 18% with:

"Windows Resource Protection could not perform the requested operation"

I've tried running sfc /scannow in SAFE mode and also from the Windows Startup Repair screen - it fails at the same point with the same error. I'll appreciate any suggestions about how to try to fix this. TIA

Edit: Files from SF Diagnostic tool have been uploaded - see Victek.zip

My System SpecsSystem Spec
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20 Aug 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello Victek, can you post it following the http://www.sevenforums.com/crashes-d...tructions.html ?

It might help to get the cause of the crashes.

For SFC, you may try SFC /SCANNOW : Run in Command Prompt at Boot
My System SpecsSystem Spec
20 Aug 2012   #3

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello Victek, can you post it following the http://www.sevenforums.com/crashes-d...tructions.html ?

It might help to get the cause of the crashes.

For SFC, you may try SFC /SCANNOW : Run in Command Prompt at Boot
Top post updated...
My System SpecsSystem Spec
.


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 Windows 7 x64 - crashes in ntdll.dll





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