Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 2057 - Mainly playing games or using Media Center - frustrating

21 Aug 2012   #1
harmanuk83

Windows 7 Pro 64
 
 
BSOD 2057 - Mainly playing games or using Media Center - frustrating

Hi there I have owned my system for just under a year. I purchased from Overclockers and was overclocked gfx/cpu/mem by themselves. I am an enthusiast but my tech knowledge is very limited. Over the past month or so I have been getting BSOD 2057 messages, recently they are becoming more common.

I would like some help in erradicating this error as it is starting to concern me that I may be damaging my computer in some way.

I have attached all necessary files and I eagerly await your support.

Thanks for your time,

Jonathan


My System SpecsSystem Spec
.
21 Aug 2012   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

All of your crash files are blaming hardware. Please do the following instructions:


Quote:
BugCheck 0x124


warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Coutesy of: writhziden
After, Post back results.

-Justin
My System SpecsSystem Spec
21 Aug 2012   #3
harmanuk83

Windows 7 Pro 64
 
 

Can you advise how to remove overclocking on gpu CPU and memory?
My System SpecsSystem Spec
.

21 Aug 2012   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Fill out your system specs, by going to User CP, on the left there will be a panel. click on: Edit System Spec. This way i know what your hardware is, so I can give you the proper instructions.

-Justin
My System SpecsSystem Spec
21 Aug 2012   #5
harmanuk83

Windows 7 Pro 64
 
 

System specs now updated
My System SpecsSystem Spec
21 Aug 2012   #6
harmanuk83

Windows 7 Pro 64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Hello,

All of your crash files are blaming hardware. Please do the following instructions:


Quote:
BugCheck 0x124

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
Coutesy of: writhziden
After, Post back results.

-Justin
Hi Justin I have followed these steps today and I have passed all tests with no clear problems. My Furmark stress test brought the GPU up to 80 and stayed there with an end score of 3000+. I have reset BIOS and updated all drivers listed. Immediately after these tests I ran a couple of games at full settings to see if I could replicate the BSOD I have been getting but not happened as yet. IF it happens again I will reinstall windows and see how that works out
My System SpecsSystem Spec
Reply

 BSOD 2057 - Mainly playing games or using Media Center - frustrating




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD when running media or playing games, error 0x000000e1
As soon as I load my computer, get everything situated and start a game, any media program, or even the internet I get a BSOD with the aforementioned error code. Any ideas? DMP file attached
BSOD Help and Support
BSOD When playing games and watching media error 2057
checking rule
BSOD Help and Support
BSOD while playing games Locale ID 2057.
Hi can anyone help me? During gameplay (any game) I often have the screen go blank (or sometimes striped grey lines) for a few seconds then the computer restarts and when I boot back into windows I get the unexpected shut-down error BSOD (even though I don't actually get a blue screen) Locale ID...
BSOD Help and Support
Windows Media Center Stops Playing
I've used windows media center for a while now and this is the first time I've seen this happen on my windows 7 computer (I've seen this happen in vista but it fixed it self) When I'm watching live tv, the playback will suddenly freeze. The way I fix this is pausing it, going back a step and...
Media Center
Media Center not playing video files
Hi all, actually the real issue is not that the video files will not play per se, but that I see them listed as videos in Media Center but when I click to watch them I get a message saying they cannot be found. Here's what I'm doing...in Media Center I go to Pictures and Video then to Video Library...
Media Center
Media Player and Media Center Hang when playing videos
I have recently installed Win 7 Ultimate When playing video files in Media Player or Media Center they will hang up periodically a few secs / mins then continue again. No errors show up in the event logs, except for alot of services entering start and stop state. I have the latest Win 7...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App