Excel 2010 crashes (BSOD) when opening a file


  1. Posts : 4
    windows 7 pro
       #1

    Excel 2010 crashes (BSOD) when opening a file


    Hi Folks,

    I just changed out my President's XP-Pro to Win7 Pro 64 bit.

    We store all of our Word & Excel docs on a 6.5 Netware server.

    Yes it's old and out of date - but it cost money to change it. so.....

    I had no problems ever with XP but with Win7 when you open a Excel file it
    give the old BSOD.

    It may not do it every time, sometimes I have to open, close a couple of times and then it happens.

    I have no other problems in connecting to the Netware server.
    BTW - I'm using the Novell Cient 2 SP2 for windows 7

    This is a new Lenovo desktop M series with Intel I5 4g of system memory.

    I cannot find any problems with the hardware.

    Minidump is attached

    Thanks for your help
    Jim
      My Computer


  2. Posts : 1,454
    Windows 7 ultimate x64
       #2

    Hi

    The dump file point to nccache.sys as the cause of the BSOD... this is a know bug with Novell.

    Please follow this workaround suggested by Novell by disabling the file caching.
      My Computer


  3. Posts : 4
    windows 7 pro
    Thread Starter
       #3



    Thank You Thank You Thank You Thank You

    I will give that a try
    Thank You again
      My Computer


  4. Posts : 1,454
    Windows 7 ultimate x64
       #4

    You are welcome...

    Let me know your feedback one you tried it

    If it has resolved your query , do mark the post as solved .
      My Computer


 

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