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Windows 7: BSoD, new computer, 0x0000001a and 0x00000019

23 Aug 2012   #1
Us3rnam3

Windows 7 Home Premium 64bit
 
 
BSoD, new computer, 0x0000001a and 0x00000019

I have recently built a computer running Windows 7 Home Premium 64bit and after a few days of use, began to receive BSoD's with the error code 0x0000001a. I have tried replacing the hard drive and PSU, to no avail. The motherboard was also sent back to be replaced, not helping either. I have spent a while browsing the forum, however have found nothing useful to my problem. Also, I began receiving the 0x00000019 error. Attached are the files from the SF Diag Tool. I am unsure as to whether it includes information on both BSoD, I will try and get a hold of the other necessary files if they are not attached now. Thanks.


My System SpecsSystem Spec
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23 Aug 2012   #2
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Can you update your Graphics Driver atikmdag.sys: Wed Apr 20 02:53:29 2011 (4DAE3C99)

Also can you uninstall / remove completely all the Asus Software, AISuite etc

If you get another BSOD post it here.

Thanks
My System SpecsSystem Spec
23 Aug 2012   #3
Us3rnam3

Windows 7 Home Premium 64bit
 
 

Another BSoD. 0x0000001a. If it's any help, it occurred just before I was going to install a game from a disk, Unreal Tournament 3.
My System SpecsSystem Spec
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23 Aug 2012   #4
Us3rnam3

Windows 7 Home Premium 64bit
 
 

Sorry, I meant just after installation began.
My System SpecsSystem Spec
23 Aug 2012   #5
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Did you update the graphics driver & Uninstall the Asus Software?
My System SpecsSystem Spec
24 Aug 2012   #6
Us3rnam3

Windows 7 Home Premium 64bit
 
 

Hello.
I have had 1 BSoD since I last posted, it's another 0x000001a. I have updated the graphics driver, I believe it's called Catalyst. I have removed all of the Asus software from it. I believe the most recent BSoD was identical to the one before it, however I can post that one up if it helps.
My System SpecsSystem Spec
24 Aug 2012   #7
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Yes always post the most recent dumps.

Thanks
My System SpecsSystem Spec
24 Aug 2012   #8
Us3rnam3

Windows 7 Home Premium 64bit
 
 

I have shut down my computer normally since the last BSoD, I'm not sure if this affects the dump. I ran the SF Diagnostic Tool 5 minutes ago, with the attached file being the output.
My System SpecsSystem Spec
24 Aug 2012   #9
Us3rnam3

Windows 7 Home Premium 64bit
 
 

Another BSoD. 0X0000001A. Also, I forgot to mention, after uninstalling the Asus AI Suite II, whilst rebooting received this message:

Checking file system on C:
The type of the file is NTFS.

One of your disks needs to be checked for consistency, you may cancel the disk check, but it is strongly recommended that you continue.
Windows will now check the disk.
My System SpecsSystem Spec
24 Aug 2012   #10
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Did you let it check the disk?
My System SpecsSystem Spec
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 BSoD, new computer, 0x0000001a and 0x00000019




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