Random BSOD ntkrnlpa.exe and sometimes win32k.sys

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  1. Posts : 1,454
    Windows 7 ultimate x64
       #21

    put it in dropbox or other similar services and post a link here
      My Computer


  2. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #22

    Zip file compressed it to 1MB, so it's fine. A bit late, not thinking straight. Uploaded
      My Computer


  3. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #23

    This morning BSOD'd twice before even getting into windows. Is there any hint as to what may be causing this?

    Thanks
      My Computer


  4. Posts : 1,454
    Windows 7 ultimate x64
       #24

    James

    could you post the files in this folder "C:\Windows\LiveKernelReports\WATCHDOG"... It also has dmp files...
      My Computer


  5. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #25

    Uploaded.

    Thanks
      My Computer


  6. Posts : 1,454
    Windows 7 ultimate x64
       #26

    It look like the nvidia display driver not responding in the timely fashion and cause of the crashes on the 10 dumps you posted....... these dmps were all from 25th ..... the day you also stress tested the system using furmark and other cpu stress tools....

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 117, {a068c510, ac75eed8, 0, 0}

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+13eed8 )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    VIDEO_TDR_TIMEOUT_DETECTED (117)
    The display driver failed to respond in timely fashion.
    (This code can never be used for real bugcheck).
    Arguments:
    Arg1: a068c510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: ac75eed8, The pointer into responsible device driver module (e.g owner tag).
    Arg3: 00000000, The secondary driver specific bucketing key.
    Arg4: 00000000, Optional internal context dependent data.

    Debugging Details:
    ------------------


    FAULTING_IP:
    nvlddmkm+13eed8
    ac75eed8 ?? ???

    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_TIMEOUT

    TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


    BUGCHECK_STR: 0x117

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    a3c03b30 ad1955b8 00000000 ac75eed8 9eaac788 dxgkrnl!TdrUpdateDbgReport+0x68
    a3c03b9c ad19497e 00000000 00000001 a068c510 dxgkrnl!TdrCollectDbgInfoStage1+0x715
    a3c03bbc a9f6f92c 00000000 00000102 9eaac788 dxgkrnl!TdrIsRecoveryRequired+0xfe
    a3c03c34 a9f99944 fffffcfb 0000076d 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    a3c03c5c a9f9a065 00000006 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    a3c03c98 a9f768f0 a3c03c90 e2e8b539 9eaac788 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    a3c03d28 a9f9b3c9 9eaac788 e2e8b539 9eaac788 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    a3c03d3c a9f9b485 9eaac788 00000000 a05c7b48 dxgmms1!VidSchiRun_PriorityTable+0xf
    a3c03d50 e305d056 9eaac788 86e7dbba 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    a3c03d90 e2f051a9 a9f9b406 9eaac788 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    STACK_COMMAND: .bugcheck ; kb

    FOLLOWUP_IP:
    nvlddmkm+13eed8
    ac75eed8 ?? ???

    SYMBOL_NAME: nvlddmkm+13eed8

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nvlddmkm

    IMAGE_NAME: nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4fb2071b

    FAILURE_BUCKET_ID: 0x117_IMAGE_nvlddmkm.sys

    BUCKET_ID: 0x117_IMAGE_nvlddmkm.sys

    Followup: MachineOwner
    Here is what you need to do .....

    1. Completely uninstall this full nvidia suite and drivers and reinstall it again.....

    2. Since we have not done system files checker .... do that as well

    ie; type sfc /scannow at the command prompt

    3. You did mention you cleaned the CPU fans .... have you done the same for the Graphics as well ????


    try these and let me know how it goes....
      My Computer


  7. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #27

    Ok so I just did a complete uninstall of the drivers using driver fusion (both NVidia display and chipboard ones) and installed the new ones over.

    Then I used the system files checker, and it said that it found some corrupt files but some could not be fixed, full log attached.

    Finally I took the video card out and cleaned the fan (seemed pretty clean) and put it back in. Then when I loaded the computer, it crashed again before getting into windows and then went in. Not sure how it will react now. Crash log attached as well.

    There were also some zip files in the folder where the system file checker log was, do you need that?

    Thanks
      My Computer


  8. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #28

    Crashed about half a dozen times yesterday, so still the same issue.
      My Computer


  9. Posts : 1,454
    Windows 7 ultimate x64
       #29

    JamesLens said:
    Crashed about half a dozen times yesterday, so still the same issue.
    James the crash you upped yesterday was referring to the display driver as in the stack below

    STACK_TEXT:
    a3cf29f4 e2e5c468 00000001 ff90a17f 00000000 nt!MmAccessFault+0x106
    a3cf29f4 add48195 00000001 ff90a17f 00000000 nt!KiTrap0E+0xdc
    a3cf2a8c add3f48d a3cf2aa4 ff90a17f a3cf2b84 win32k!vGetDeviceCaps+0x18
    a3cf2a9c add3aa5a ffb8f748 a3cf2c2c 00000000 win32k!GreUpdateSharedDevCaps+0x1a
    a3cf2b84 add3915a 00000000 00000000 00000000 win32k!DrvInternalChangeDisplaySettings+0xe62
    a3cf2ca0 add2adbd 00000000 00000000 00000000 win32k!DrvChangeDisplaySettings+0x3ae
    a3cf2cf8 add16094 ffbbd6d0 00000040 00000000 win32k!InitVideo+0x60
    a3cf2d18 add23857 0031f5bc a3cf2d34 e2e5927a win32k!UserInitialize+0x115
    a3cf2d24 e2e5927a 00000040 00000044 0031f5d8 win32k!NtUserInitialize+0x9f
    a3cf2d24 770d7094 00000040 00000044 0031f5d8 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0031f5d8 00000000 00000000 00000000 00000000 0x770d7094
    So the first thing we need to do is the remove the graphics card from the slot and then put the monitor cable to the onboard graphics ...

    Try to see if it bsod even after doing this....
      My Computer


  10. Posts : 21
    Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #30

    Unfortunately, I don't have any onboard graphics. I do have another video card I could try, though it would use the same nVidia driver pack as the other card.
      My Computer


 
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