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Windows 7: Multiple different BSOD. Cannot find reason.

23 Aug 2012   #1

Windows 7 Ultimate x64
 
 
Multiple different BSOD. Cannot find reason.

Attached is all of the information. This is a new build, completed on saturday with a fresh install of Windows 7. I have ran memtest86 for 4 hours, completing 4 passes with no problems. I have reinstalled all motherboard drivers. I tried using driver verifier a few days ago and was unable to boot into windows without a BSOD. Was able to boot into safe mode to disable it. Have either been browsing on firefox, idle, or in a random application during each BSOD.

I have not yet had a BSOD while in safe mode (with or without networking). The BSOD tend to happen fairly often, with the longest time in between one occurring almost 20 hours. That only happened once, however, as all the other ones occurred within 5-10 hours of the computer being turned on.

Any help would be very appreciated. The next step I was going to take if I can't get a good answer would be to either reformat or do a "repair install" which I'd have to read up on before trying it.

Thank you.

My System SpecsSystem Spec
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23 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

No BSOD in safe mode points to driver. Which is surprising since this is a new install.
Since the BSOD occur with driver verifier, at boot, points to a problem with basic drivers.
Lets try to diagnose with a clean boot.
Put driver verifier on, after you set up the clean boot and see what happens
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
23 Aug 2012   #3

Windows 7 Ultimate x64
 
 

So after putting driver verifier on and performing a clean boot, I was successfully able to boot into windows 7 without safe boot.
My System SpecsSystem Spec
.


23 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Thats actually great news. Now, one by one put the disabled software back. Use the computer and when you are sure that you are not going to get a BSOD, put another back. This will tell us the cause of your BSODs.
When you get one you will know what the cause is, namely the last one that you enabled.
My System SpecsSystem Spec
23 Aug 2012   #5

Windows 7 Ultimate x64
 
 

So I went 1 by 1 and reenabled each different driver in MSCONFIG and restarted my computer. I was able to boot every time except that I was not able to reenable one of the drivers. Avast would not stay checked after rebooting or after clicking apply. Even after changing MSCONFIG to boot with normal settings, it reverted to selected processes with avast unchecked.

When trying to open internet explorer while the computer was like this, it would come up with a "experiencing a problem" with the options to check for a solution or to close the program. Clicking on close the program would not actually exit internet explorer.

I am very confused.

Update: Other internet processes work fine. Firefox, aim, steam, etc have no issues. Internet explorer seems to be the only one.
My System SpecsSystem Spec
23 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

OK
I think that my be indicitive of something
Make a system restore point
Then uninstall your Anti Virus and replace with Microsoft Security Essentials and lets see if you work better.
My System SpecsSystem Spec
23 Aug 2012   #7

Windows 7 Ultimate x64
 
 

Have uninstalled avast and was able to boot with driver verifier on. I don't understand why avast would cause a problem as I have used it on several machines all running the same version of windows 7 without any problems. I will leave driver verifier on for now and if I get another BSOD I will post the minidump.
My System SpecsSystem Spec
23 Aug 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

No
Turn off Verifier. Lets see if, under normal conditions, without Avast, if you get BSOD.
My System SpecsSystem Spec
23 Aug 2012   #9

Windows 7 Ultimate x64
 
 

Ok, I will run my computer with verifier off and see if a BSOD occurs. Will update the thread if I get a BSOD. If after a significant period of time I have no crashes. Would it be ok to attempt reinstalling avast? I like the program better than MSE and have never had a problem with it. Is it likely that for whatever reason my problems would come back?
My System SpecsSystem Spec
23 Aug 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I cant answer that question. The problem could have happened because there is a conflict between Avast and other software. Then it would happen again.
If just the driver is corrupted then you can just download again and it should be ok.
My System SpecsSystem Spec
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 Multiple different BSOD. Cannot find reason.




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