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Windows 7: BSOD - Regularly happens can't tie down to any particular scenario

24 Aug 2012   #1

Windows 7 Professional Service Pack 1 64 Bit
 
 
BSOD - Regularly happens can't tie down to any particular scenario

I have been getting BSOD's regularly and I can't tie it down to any specific
scenario. I have done usual driver updates, spyware & antivirus scans and it seems
that my PC seems OK if I am to believe the reports.

My System SpecsSystem Spec
.

27 Aug 2012   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Marky and welcome to Sevenforums.

Two things we need.

1 - NFO)
  • A nfo file
    • Quote:
      To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

2 - Crash dumps) Crash dumps were not included in the zip. They're unique in order for us to see what has happened just before the crash, as it's containing important information. To ensure minidumps are enabled:

* Press Start, in the Search Box type: "sysdm.cpl" (without the quotes), press Enter.
* Select the Advanced tab, click on Startup and Recovery Settings.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information headline select Small memory dump (256 kB) in the dropdown box.
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK till you're out of the dialogue.
* Reboot if changes have been made.


Wrap and tie everything up in a zip, and upload it!

Best Regards,
Frederik.
My System SpecsSystem Spec
28 Aug 2012   #3

Windows 7 Professional Service Pack 1 64 Bit
 
 
msinfo32

Attached as requested, however I have no minidumps at the moment to send but
as soon as I do I will forward.

Thank you in advance
My System SpecsSystem Spec
.


28 Aug 2012   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Great, meanwhile..

Problem Devices

Code:
Intel(R) Turbo Boost Technology Driver	PCI\VEN_8086&DEV_3B32&SUBSYS_0DC7105B&REV_06\3&11583659&0&FE	This device cannot start.
Can you reinstall this driver?

Best Regards,
Frederik.
My System SpecsSystem Spec
28 Aug 2012   #5

Windows 7 Professional Service Pack 1 64 Bit
 
 
Intel® Turbo Boost Technology Driver

Yes I can try If I can find latest one simewhere.

Thank you
My System SpecsSystem Spec
29 Aug 2012   #6

Windows 7 Professional Service Pack 1 64 Bit
 
 
Re Install of Driver

Hi, after looking through the System Device list of my colleagues PC's who
all use the same PC as myself including Operating System etc I decided to
disable the driver, as they don't seem to have it listed in their device list.

Attached is a mindump of a BSOD I had this morning.

Thank you
My System SpecsSystem Spec
12 Sep 2012   #7

Windows 7 Professional Service Pack 1 64 Bit
 
 
Debugging Crash Dump

Attached is a recent diagnotic Crash Dump Zip as per your
instructions
My System SpecsSystem Spec
12 Sep 2012   #8

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Thank you for that information and welcome back to Seven Forums.

BSOD ANALYSE

Code:
Intel(R) Turbo Boost Technology Driver    PCI\VEN_8086&DEV_3B32&SUBSYS_0DC7105B&REV_06\3&11583659&0&FE    This device is disabled.
Confirmed disabled.

Memtest86+

Code:
CACHE_MANAGER (34)
    See the comment for FAT_FILE_SYSTEM (0x23)
Arguments:
Arg1: 0000000000050853
Arg2: fffff88003546818
Arg3: fffff88003546070
Arg4: fffff80003066c7f
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa80031c7730
Arg3: 000000000000ffff
Arg4: 0000000000000000
Combining your crash dumps and the general view of BSODs culprits, I'd suggest you to have a look at your memory, the sticks. Through decades people have been using the bootable tool called Memtest86+ and it's basically very unique in these manners.
Be sure to check your warranty rules and regulations before opening your case.
* Memtest86+ is USB-ready, and can be booted directly from it. Download the flashdrive wizard.
* To ensure that either your sticks OR your motherboard slots are broken, it's necessary to do the below procedure-
* Pull out all sticks except ONE, scan it.
* If no errors, pull the scanned stick into another slot.
* Proceed like this until you've scanned all sticks individually, and all the slots.
Best Regards,
Frederik.
My System SpecsSystem Spec
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 BSOD - Regularly happens can't tie down to any particular scenario




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